ALESSIO FURLAN

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

Suggestion to all: - If you have purchased the license or update with PayPal, make a dispute to the payment (I just did it). - If you have used the credit card, open a dispute with your supplier. M...

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• ALESSIO FURLAN
• December 07, 2022 08:57
• Edited
• 70 votes

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

@... Personally I don't see what's wrong with this move. It's industry standard to withhold feature updates to the next major release. Many software companies do it the same way. If you don't need...

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• ALESSIO FURLAN
• December 06, 2022 15:47
• 29 votes

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

Can I request my money back... This would be nice as I would like mine back as well having just upgraded to 23, but it's not likely to happen.   Why not?  I just sent a refund request. Do it al...

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• ALESSIO FURLAN
• December 06, 2022 14:52
• 25 votes

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

Peter Adams Exactly. Over the years, I have lived various changes in the business models of companies. But I have always had a serious, sensible treatment that would make situation acceptable. Here...

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• ALESSIO FURLAN
• December 06, 2022 16:50
• 21 votes

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

Suggestion to all: - If you have purchased the license or update with PayPal, make a dispute to the payment (I just did it). - If you have used the credit card, open a dispute with your supplier. M...

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• ALESSIO FURLAN
• December 07, 2022 08:55
• Edited
• 13 votes

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

Peter Adams No, it's different. Capture One 23 was released in mid -November and included support until the new version. Now they tell me that the support will be limited to 30 September. You know ...

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• ALESSIO FURLAN
• December 06, 2022 17:13
• 7 votes

1. Release notes
2. Capture One 23 Release Notes
3. Capture One 23 (16.2.0) release notes

Wooow! You have introduced compatibility with the Nikon Z8 very quickly! While for Panasonic S5II owners you just don't give a damn at all. More than 6 months later, compatibility is, as you say, "...

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• ALESSIO FURLAN
• May 16, 2023 12:14
• Edited
• 3 votes

1. Release notes
2. Capture One 23 Release Notes
3. Capture One 23 (16.2.0) release notes

And to think that this is one of those upgrades that are reserved exclusively for those who pay a monthly subscription! Capture One managers have few ideas and confused. Perhaps the only real point...

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• ALESSIO FURLAN
• May 19, 2023 06:49
• 2 votes

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

All that they did is tremendously complex. In Italy it is said "Office complication of simple things". A person has to do the Excel calculations to understand how much a subscription or license cos...

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• ALESSIO FURLAN
• January 18, 2023 10:27
• Edited
• 2 votes

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

NEWS! https://support.captureone.com/hc/en-us/articles/8824180384285

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• ALESSIO FURLAN
• January 18, 2023 10:01
• Edited
• 2 votes