Jason Leaman
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Recent activity by Jason Leaman-
Capture One - You need to respond to Support Requests Now
Not the standard reply. Not the BOT reply.A reply that can acknowledge the problem, look at the screen video captures you've requested, and not ask me what operating system I'm on! For the record -...
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C1 20 Extremely Buggy - What's the next step?
Looking through and in some cases participating in this particular forum it's easy to see that C1 20 has had more than a bumpy start. It might be fair to say that bugs in software updates are par f...
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C!20 FUJI - COPY & APPLY ADJUSTMENTS NOT WORKING
It says it in the title really. I'm trying to work it out. Is it because I'm on two screens? Is it because I'm in full screen mode? Etc etc. What it does mean is that I am currently having to work ...
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Styles & Variants behaving strangely
I've been trying to figure this out:When applying styles and my own presets, they seem to stack even though I've turned off stacking, and it will also list in the sales drop down menu 'Styles in va...
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Multiple Crashes, reports sent, nothing back.
C! crashes around 15 times a day (I've counted) - usually when I'm changing between catalog folders, processing images, or just sitting in my chair doing nothing!Reports sent nearly every time, but...
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Catalog deleted images not showing in trash
I'm deleting images from projects, but they are not showing up in the catalog trash, so I can't actually delete them from the catalog.So my disk is full and I can't free up space to continue using ...
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database connection failed. Need some help here
Failed to connect with databaseDatabase connection FAILEDThe requested document type is not recognized.The provided database is of an unknown type.This is the message I'm suddenly getting. I was wo...
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Crashing when creating a project in user collections
Every time. This is my catalogue workflow:Folder > project > album > smart albumA folder for the type of job.A project for the client.An album for the import.A smart album for the selects.Every tim...
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Can someone help me with Catalogue backups please?
Hi,So I'm using a managed Catalogue system/ virtual organisation. C1 is packaging my images into the catalogue, and I'm setting up Projects with albums and smart albums. It works very well, and it'...
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UNSUPPORTED OPERATING SYSTEM - Crashes on Launch
C1 was working just fine (give or take) in Yosemite. v number 7.2.2I was having problems dragging an album into a project so updated to 7.2.3.Now it won't launch at all - I can't get in to my libra...