J M Smith

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

"Guenther Bernhard My answer to Capture One after receiving a refusal of my requesting a refund for my C1 23 license." I spoke with my credit card company and they have no issue reversing the charg...

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• J M Smith
• December 08, 2022 20:27
• Edited
• 3 votes

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

woefi That is the gotcha...

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• J M Smith
• October 10, 2023 14:36
• 2 votes

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

All of this drama because of botched messaging. Had CO simply said we cannot remain viable, long term, with a perpetual model.  We must transition to a subscription model so that we have a consiste...

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• J M Smith
• September 22, 2023 00:02
• Edited
• 2 votes

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

@... Most of us have arrived at that conclusion.  We are all now just poking the dead body with a stick for the entertainment value.

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• J M Smith
• May 23, 2023 04:21
• 2 votes

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

@Thomas Pietsch I don't think the results that CO obtained were what they were hoping for. 1.  Huge dissent 2.  Flight to other solutions And now CO is offering a 50% discount to upgrade to a V23 p...

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• J M Smith
• May 22, 2023 15:39
• Edited
• 2 votes

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

@BeO The rules are designed to shut off dissent. They can do whatever they want. Not my circus and not my monkeys. It is just one more nail in the coffin!!!

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• J M Smith
• April 22, 2023 06:17
• 2 votes

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

I am running CO V23 and LR side by side and there is nothing that CO can do that LR cannot. For significantly less cost than CO, you get LR, LR for iPad, PS and plus some additional benefits. This ...

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• J M Smith
• April 16, 2023 15:01
• Edited
• 2 votes

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

The anger is still very palpable…

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• J M Smith
• February 11, 2023 18:51
• 2 votes

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

Alessio Furlan I got a refund as well, my Credit Card provider agreed that they had unilaterally changed the terms of an existing license (not a future license) and reversed the charges for the V23...

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• J M Smith
• January 17, 2023 21:25
• Edited
• 2 votes

1. Activation & Purchases
2. License Policy
3. New License Model: Changes to the way licensing, updates, and upgrades work

Weldon, Guaranteed none of this debacle was a mistake. It was certainly planned in detail.

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• J M Smith
• January 12, 2023 01:55
• 2 votes