Christopher O'Grady

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3. "Upgrade" from Sony to "Pro" for Fuji GFX

Support replied.I need to use a specific URL to upgrade from the Sony Pro versionhttps://www.phaseone.com/en/Online-Stor ... grade.aspxThis link is not on the upgrade page.

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• Christopher O'Grady
• October 27, 2018 06:35
• 0 votes

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3. Sessions take a very long time to open.

Thanks for the help!!!I performed this in terminal: defaults delete com.phaseone.captureone11Still, any session I open just bounces in the dock. Takes 3 (mildly terrifying) minutes on average to op...

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• Christopher O'Grady
• April 15, 2018 05:52
• 0 votes

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3. C1 v10 Crashing

If you can't open your Capture One 9 session in 10.1.) Open a blank sessions.2.) Go to preferences > general > hardware accelleration > display: never (leaving processing at auto)3.) Close that ses...

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• Christopher O'Grady
• December 07, 2016 02:14
• 0 votes

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3. New capture folder / selects folder greyed out on Windows

Wow, no replies... I contacted support to find out when they were made aware of the bug.Hi,The first reported bug on this is for Capture One 12.0.4.You could check 12.0.3 or before if this problem ...

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• Christopher O'Grady
• June 27, 2019 13:22
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3. How is import duplicates still a thing?

I've done that... Twice.

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• Christopher O'Grady
• November 04, 2017 06:11
• 0 votes

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3. New capture folder / selects folder greyed out on Windows

Support was confused by this as well. They were helpful and figured out that I can add folders and change them in the system folders section below.Which is actually confusing because that means it ...

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• Christopher O'Grady
• June 29, 2019 00:36
• 0 votes

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3. Rename Favorites Folder Greyed Out?

Thanks Ian, rename is fixed in 11.0.1.Delete folder is still greyed out but I will take this small victory and live with rename.Since you asked "why"... shooting an entire session into the capture ...

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• Christopher O'Grady
• January 18, 2018 15:23
• 0 votes

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3. Copy Adjustments Not Copying All Adjustments

Nooooo!!!!!I have a list of Windows bugs now... From what I've learned I should never expect Windows bugs to be fixed 😕 Guess I will make another support case...

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• Christopher O'Grady
• August 28, 2019 10:58
• 0 votes

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3. There was an error during the preloading of the input file.

I REALLY appreciate your help Eric Nepean.It's a bizarre error... I can't find anything about it! I've put in a support ticket but I doubt they will respond before the shoot is over tomorrow. I won...

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• Christopher O'Grady
• September 05, 2018 16:01
• 0 votes

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3. Are you serious about update price politic??

I finally purchased a Fuji GFX *because* of Capture One support. I upgraded from the Sony version to the PRO version on November 1st (29 days ago).There are several issues I need fixed like the fac...

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• Christopher O'Grady
• November 30, 2018 07:27
• 0 votes