Frank Schroeter
Moderator- Total activity 176
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 3
- Subscriptions 97
Comments
Recent activity by Frank Schroeter-
Paul Harvey, yes, that is not too surprising; the resource shortage will probably force other functions to not operate. We currently are testing two candidates to avoid running into this state in t...
-
An update on this issue: One thing that leads to this bug seems to be a crash in the GPU driver, possibly because we put too many tasks on the GPU. You can check if this is the case for you by open...
-
BTW, this issue also exists on Mac. But it seems a lot less prevalent. We currently have four cases, despite the majority of our users being on Mac. Windows support cases by now are at 45. Thanks t...
-
Albert Muzzi, yes, you can add attachments similar to email. If you need to send something larger, file the ticket first and mention that you want to add a large file, then you are provided with an...
-
Kevin Zhang, the workaround is to switch Hardware Acceleration for Processing to Never in the Preferences. See the original post.
-
Paul Harvey, I would definitely not call this a weak setup. It should perform well with Capture One, both GPU and CPU. I suggest you contact our Tech Support with your logs, System Information and ...
-
Paul Harvey, that sounds like you have several different issues. In general, export speed with Hardware Acceleration set to Never depends on the power of the CPU; if you have a weak one, it will be...
-
Gerhard, the question of "why does Capture One not test beta macOS releases" has been discussed in this thread before. We do! And if we identify issues during those tests, we investigate them and f...
-
Randy Becker, here, this is the change I was referring to. I feel this is pretty obvious and discoverable.
-
Randy Becker, Ian Wilson, if you look at the download page, you will notice a minor change in how we state the System Requirements: We now state the oldest required and as a footnote, we state the ...