James Lauritz

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Activity overview

Latest activity by James Lauritz

  • James Lauritz commented,

    1. Community
    2. Open Archive
    3. MP4 files not importing

    Thanks HolgerI received a reply from support recently who advised I needed Quicktime installed which has solved the problem of MP4s not importing.However, I now find I cannot import MXF (native Son...

  • James Lauritz commented,

    1. Community
    2. Open Archive
    3. MP4 files not importing

    Update on the problem:I checked the Media Pro app on my old computer which I recently retired and found it to be an older version (2.0.1.0179) than the one installed on my new machine (2.3.0.266) t...

  • James Lauritz created a post,

    MP4 files not importing

    1. Community
    2. Open Archive

    Just imported several folders (including sub-folders) into a catalog but all .MP4 files contained therein failed to import. Other files (JPG, DNG), no problem.No error log - the files just do not a...

    • James Lauritz
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    • 4 comments
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  • James Lauritz commented,

    1. Community
    2. Open Archive
    3. "Media View" panel shows Thumbnail resolution images

    I "upgraded" to Media Pro from EM2 last week and have exactly the same problem with images now not rendering at full size in the "Media" tab of the catalog. All I can get is the thumbnail view (or ...