michelle11
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Recent activity by michelle11-
Were did you open a case? With support? I will check thier system now. However in the future when it is a Beta or release candidate there is no support given from our tech support department. You w...
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Release candidate link Version 3.6 nor 3.7 count as a paid release. So if you bought a 5 pack upgrade you have not used any of them yet. If you did not buy the 5 pack updates Please see this link o...
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A update is for example version 3.5 to 3.6. A maintenance release is a version were the 3rd digit changes. Example 3.5 to 3.5.1 to 3.5.2Phase One is giving 3.6 to 3.7 away for free because we only ...
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The mac is back up again! Sorry about the problem there is a lot of peolpe downloading.
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Please make sure you have the final version of capture One 3.7
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Can you send me a raw file that I can look at?
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It sounds like you have the 5 update package. However to be 100% sure please email you product key to the marketing email box and they will give you a answer. marketing@phaseone.dk
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In version 3.7 there will not limit to the batch processing. This is not a bug in the Release candidate. This is a feature. Please see the LE release not at the following link.
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Eric in the US just confirmed it worked for him and it has also worked on my mac here in DK. Sorry about the problems but please try one more time. Thanks.