James Grove
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Recent activity by James Grove-
You need to contact support as your 22 license should be available.
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The quality and length of the cable are important factors, which is why tether tools cables are expensive.
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Hi Scott, glad that fixed the issue, this could have been a database error that wasn't recoverable.
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Jack you still haven’t explained what the issues are. Have you tried rebuilding previews?
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A clue of things that maybe a factor, USB on the M1 series is picky at best, better on the M1 Pro and M1 Max. The other issue is the USB bugs that exist in 12.4 and to some extent in 12.5 (beta) an...
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Did it ever tether? Are you on Intel or M series chipset?
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Jack, I am not sure what you plan to claim against? Any software you buy has a disclaimer! and if you are struggling that much then please explain how the issues can be replicated. As someone has a...
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Something isn't right here? I would back up your catalogues and I would use a program like Find Any File to look for any reference to CaptureOne using the Find All function and move it to a Temp Fo...
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I have a feeling this issue might be between the Intel and M1 and the graphics engine?
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Please can you try this: Back up your catalogues to another drive or folder Go to: your username/Library/Application Support/Capture One/Image Core and delete the contents of the folder then Go to:...