IT Creative

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Latest activity by IT Creative
  • IT Creative commented,

    Hello Capture One support, Can you please update the case ASAP? Thanks in advance for your fast & prompt update / resolution.   BR Brice Legrand BESTSELLER IT, Frontline Support Services Spain   /...

  • IT Creative commented,

    Hello Claude, I´m updating this support case after our Photography department made some different tests and gave us a feedback : They made tests with Capture One V12 & V20 on a MacBook Pro (like as...

  • IT Creative commented,

    Hello Claude,   Storage is not an issue. We were using the same storage with CO12 for a long time and it was very fast. This several Mac were just reinstalled a few weeks ago, verified by a Mac spe...

  • IT Creative commented,

    Hello Claude, Here are the information asked : - How much RAM do you have ? 32 GB 1866 MHz DDR3- What graphic card ? AMD FirePro D500 3 GB- Processor : 3,5 GHz 6-Core Intel Xeon E5- What is the for...

  • IT Creative commented,

    Hello Claude, here are the information asked : - How much RAM do you have ? 32 GB 1866 MHz DDR3- What graphic card ? AMD FirePro D500 3 GB- Processor : 3,5 GHz 6-Core Intel Xeon E5- What is the for...

  • IT Creative commented,

    I will ask tomorrow as the Mac is in Denmark and will send you the information Claude, have a nice day :-)    

  • IT Creative commented,

    Hello, that´s what i have : Model : Mac Pro "Quad/Six Core" (Late 2013) / Processor: 6-Core Intel Xeon E5 3,5 GHz / Sal Version : 4.1.1 / plist version="1.0" . Let me know if it´s enough, if not i ...

  • IT Creative commented,

    Hello, the Mac Pro model is MacOS 10.15.7, Catalina version and the issue is with Capture one V20 (Capture One V12 seems to work fine for now). The camera used by the Studio is Canon 5d Mark 4.Thna...

  • IT Creative created a post,

    CaputreOne 20 lagging on MacPro

    Hi, we have several mac Pro (macOS 10.15.7, Catalina) that have CO20 installed and already the license activated. But during the day all of them lag for at least 20-25 seconds and literally make ma...