T.J. Schaap
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Activity overview
Latest activity by T.J. Schaap-
T.J. Schaap commented,
Hi both, Yes I did check both accounts but received an email yesterday evening from FastSpring stating that my order was completed. So I assume something went wrong and they have corrected it sinc...
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T.J. Schaap commented,
No just the one. Well I opened a new account Sunday because I wasn't able the run the trial version of 20 again so I hoped it was possible when I opened a new account but apparently it's stored som...
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T.J. Schaap commented,
Oh sorry you've send me that link. I was under the impression it came from the help desk. Thanks but I looked at the purchase history from day one. Nothing there. I just think the order didn't go t...
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T.J. Schaap commented,
Hi there, I've send the email to ordersupport@captureone.zendesk.com and used the submit a request function as well. Before doing this I checked my purchase history several times and also checked t...
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T.J. Schaap created a post,
Paid €318 for upgrade, didn't receive key nor confirmation. Send email no reply
Last Sunday I've upgraded from Capture one 12 to 20/21 +145 styles. I paid through Capture One's website via Ideal. The money was deducted from my bank account but I didn't receive a confirmation e...