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Installation

Susanne Wurdak

Hallo,

ich benutze zur Zeit Capture One 20 (for Sony). Ich arbeite nur mit Sitzungen keinen Katalog. Jetzt habe ich mir eine neue Kamera gekauft mit der neuen Software Capture One 23 Pro. Wie gehe ich jetzt vor? Muss ich das Capture One 20 deinstallieren und das neue Capture One 23 Pro über meinen bestehenden Account herunterladen? Oder kann ich mit meinem Capture One 20 (for Sony) ein Update auf Capture One 23 Pro machen?? Bleiben meine bearbeiteten Bilder in den Sitzungen unverändert erhalten, wenn ich das Capture One 23 Pro neu installieren muß??

Vielen Dank im voraus!

LG

Susanne Wurdak

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  • BeO
    • Editado
    Top Commenter

    Hello,

    I am currently using Capture One 20 (for Sony). I only work with sessions no catalog. Now I bought a new camera with the new software Capture One 23 Pro. How do I proceed now? Do I have to uninstall the Capture One 20 and download the new Capture One 23 Pro through my existing account? Or can I use my Capture One 20 (for Sony) to update to Capture One 23 Pro??? Will my edited images remain unchanged in the sessions if I have to reinstall Capture One 23 Pro???

    Thanks a lot in advance!

    Translated with www.DeepL.com/Translator (free version)

    I cannot definitely answer your question regarding your C1 account but I usuallly you can use your existing account for different licenses, it should not be a problem. You can reach support via the link above "request support" if need be.

    Did you get a license key with your purchase from the camera dealer? 

    Assuming you have a backup of your sessions, you can download C1, install it, activate it with your license key.

    There is no difference between the trial version and a "normal" version (for download and install), it is the license key which you enter that matters.

    And the exact version matters too in case it is a perpetual license. If you have a license for 16.2  you cannot use this license for 16.3 which is the current version as of yesterday. (16 means v23). 

    Previous version download:
    https://www.captureone.com/en/account/download/previous

    Or is it a 1year free subscription license? Then download the latest version.

    It should not be a problem to install both versions (but put v23 in a new directory), to keep v20 a few weeks and deinstall v20 later, but the official recommendation is to deinstall before the new install.

    Your edited images will remain unchanged but your sessions will be updated if you open them with the new version, which means you cannot edit them with v20 anymore.

    https://support.captureone.com/hc/en-us/articles/360002470258-How-to-download-install-and-update-Capture-One

    https://support.captureone.com/hc/en-us/articles/360004180998-Can-I-run-two-Capture-One-versions-on-the-same-computer-

     

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  • Ronald Luckanus

    Ich habe Capture one pro bei calumet gekauft. Jetzt wollte ich es installieren. Beim Download erscheint der Hinweis, dass ich das Programm nicht öffnen kann, da es nicht aus dem App Store geladen wurde.

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  • Ian Wilson
    Moderator
    Top Commenter

    Ronald Luckanus

    Is that on a Mac? I don't think any of us buy Capture One from the App Store - it isn't sold there. This is possibly the result of a MacOS setting that you need to change.

    Try going into System Settings to allow apps that are not from the App Store. If this setting says App Store, change it to App Store and Known Developers.

    Ian

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