When reopening CaptureOne 22 on MacBook Pro it always asks for licence key, etc.

FirstName LastName

• 27 de julio de 2022 13:48

When I reopen CaptureOne 22 on my MacBook Pro it always asks for licence key, again. And I have to log in, etc. I also always shows the "let´s start" pages and does show the Capture One sample pictures and not my catalog...

Is there any solution? That´s really annoying!

THX,

Simone

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  Ian Wilson

  Moderator

  • 27 de julio de 2022 14:27

  

  Are you sure that you are opening the Capture One app in your Applications folder, and not starting it from the downloaded disc image?

  Ian

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  FirstName LastName

  • 27 de julio de 2022 14:27

  Yes, 100% sure!

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  Permanently deleted user

  • 27 de julio de 2022 14:54

  

  https://support.captureone.com/hc/en-us/articles/360002414758-Why-does-Capture-One-ask-for-activation-every-single-time-I-launch-the-software-macOS-only-

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