Antoine122
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Última actividad de Antoine122-
Antoine122 hizo un comentario,
I have reinstalled my PC from scratch with Windows XP SP3. Basically the problem of computing being slow disappeared.Now when processing an image it takes around 20 seconds, only the imgCoreProcess...
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I tried to log a new case but got the message:"Error !The error has been logged and System Administrator has been notified.We apologize for the inconvenience."Not so good....
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Antoine122 hizo un comentario,
Hummm.I am on the "-> SUPPORT -> Create Support Case" page.There is a form to fill with the following information:"Select your registerd product Operating system Software Camera Body Pha...
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Antoine122 hizo un comentario,
How do I view a previous ticket. I am on the phaseone support page, I am logged in. I see nothing like a link to previous cases?Antoine
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Antoine122 hizo un comentario,
I use the last version downloaded from the phaseone web site 2 weeks ago, It is the 4.6.My system is about 3 years old I believe.I will try to reboot to see if it changes but it might disappear and...
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Antoine122 hizo un comentario,
The slowness came back today. I converted 3 images ok at the 4th one it took for ever again.As suggested by Paul I looked at which process uses all the cpu time it is CaptureOne.exe which takes 98%...
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Antoine122 hizo un comentario,
Ok thanks for the advice I will think about it...
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Antoine122 hizo un comentario,
It works fine, thanks! 😄
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Antoine122 creó una publicación,
Set MoveTo chrashes Capture One
I now have this error message when starting Capture One: "Object reference not set to an instance of an object. at P1.C1.Common.Shell.ShellFileSystem.GetDir(StringPath) at P1.C1Components.SessionPe...
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Antoine122 hizo un comentario,
Thanks Paul and Dee for your detailed feed back.The problem disappeared magically, it now take 35 sec to process an image, big difference!I cannot remember changing anything on the system, may be a...