I cannot activate the version 21 with the pre upgrade version 22 key
I just bout the pre-upgrade key of version 22, After download the version and enter all necessary information. A pop-up shown I cannot use given key for activation. Please help!
Rgds/Ken
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Ken,
Did you already have a V21 purchase and activation?
If not and you are, for example, upgrading from V20 it seems that you would need to re-activate V20 with the new key not a V21 installation.
Without knowing the answer to these points I'm not sure what else can be suggested.
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