Where is BUTTON to login to support ?

Darek K

• 2020年04月20日 18:56

Hi.

 

WHen I go to support.captureone.com there are two links "Community" and "Submit a request".

Below is rest of page content.

Mabye I am blind, but where is link/button to login to my support account e.g. to see my support requests ?

 

Darek K

0

• 正式なコメント

  

  Jesper Rosenkrantz

  • 2020年05月11日 07:49

  Hi,

  If this is still an issue, please submit a ticket, and we will help you out.
• 

  SFA

  • 2020年04月20日 22:56
  • 編集済み

  At various places your are prompted to "Sign in" .

   

  For example of you pick post and scroll to the bottom of the comments you will see a greyed out Reply edit box.

  Below is a line of text with a "Sign in" link.

   

  Click that and you can sign in.

  I find that having signed in I have to click the same link again before anything works but after that all will be OK until you become inactive and the system will time you out.

  If you are not signed in and click the button to create a "New post" you should see the same option.

  Your post Title, entered into the Community Search engine, would likely have produced this article at or near the top of the list.

   

  https://support.captureone.com/hc/en-us/articles/360006548718-How-to-log-into-new-forum-community-

   

  HTH.

   

  Grant

  ETA: Note that a login for the Previous forum will not work here. You need a new login for this forum. See the article for more info.

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