CO 7 Express someday?
Hi, do you have planned to release CO7 on express version?
thanks.
thanks.
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Wolfram,
even when Lightroom was "expensive", it cost less to buy for a brand new user with no upgrade discount ($299 for Lightroom 3), than Capture One 7 Pro will cost to upgrade to from Capture One 6 Express.
It's a lousy way for Phase One to treat its long-term users - and as others are pointing out, we have no reason not to believe that Phase One has dropped "Express", even taking into consideration David's veiled hint and subsequent deafening silence on the subject.
There's a principle here.0 -
[quote="Wolfram32" wrote:
Look in the photo-forums; there are sub-forums just for LR and -maybe- one thread for C1. Maybe the amount of users which already bought CO 6 express is much to small, compared to CO 1 PRO. ❓
If that is the case then they should just be honest about it and say they're cutting the Express edition line and there will be no CO7 Express. If its a question of economics and they think its better to become an expensive niche product then fair enough, but its the lack of communication thats irked a few of us. A more aggressively priced (say 50% of whats been offered) upgrade from CO6 Express to CO7 Pro might've even got a few onto the full product with the hope of steady upgrade income to come every couple of years (for all the full product is significantly more expensive than LR as a full product, the Pro - Pro upgrade pricing is in a similar ball park).0 -
[quote="bigfatron" wrote:
Yep, that would probably swing me, because - although there's a lot about Cap One 7 Pro I'm unimpressed with (the promised IQ improvements might be there in comparison with Cap One 6, but there's nothing about 7's IQ that puts it ahead of the best of the competition, and in some respects that matter to me it's still clearly lagging) - the things I liked about 6 are still there in 7, and purely as an upgrade path I would prefer to keep current with Cap One.
A more aggressively priced (say 50% of whats been offered) upgrade from CO6 Express to CO7 Pro might've even got a few onto the full product
But not if its going to cost me the price of a decent used lens for no overall IQ improvement and lots of functionality I have absolutely no use of or interest in.0 -
[quote="Phil12" wrote:
Trust me, CO is going to start showing up on warez sites and the bootlegging will be rampant, and PO will have no one to blame but themselves.
Cracked versions of Capture One are out there now, Phil.
Purely as a "proof of concept" to satisfy my curiosity about whether it was possible, I found and tested a version of Capture One Pro 6 over a year ago, which worked perfectly well without me ever having had a Pro licence.
It didn't "phone home" to the Phase One activation server I suppose, and it proves that there are some clever bunnies out there who will be able to do the same thing for 7 Pro.
I had no ongoing use for it - Express is all I need - but I reckon that there's going to be more incentive than there ever was for this kind of thing to happen, and I've seen with my own eyes that it's completely doable.0 -
Really strange. Is there a right to steal, because something is in a own opinion to expensive? 🙄 I could understand this, if there are a monopol; but CO7 is it not. Use alternatives, if P1 won't bring CO7 Express. 0 -
You're missing the point again, Wolfram, which is simply that Phase One is doing itself no favours by pissing off its customer base.
Speaking personally I have no interest whatsoever in a cracked Capture One Pro 7, as I thought I'd made clear in my last post where I clearly state that Express is what need (and want) - but other people may well think differently, and if Phase One is happy to abandon what I imagine is a fair number of its customers, then some might well feel the kind of animosity to the company that such treatment often generates.
As Persio says here, "what goes around, comes around".0 -
The piracy discussions I think are an unnecessary distraction. However, you're right that once COE6 no longer cuts the mustard then a current user probably won't be a paying customer of Phase One anymore if the only option is a very expensive upgrade. 0 -
[quote="bigfatron" wrote:
The piracy discussions I think are an unnecessary distraction.
It's something to talk about in the absence of a single cogent word on the subject from Phase One, Ron - it's 22 days since this thread was started, and not a squeak from them except for the odd bit of meaningless waffle.
I'm so bloody angry with Phase One right now, I'm pretty sure that if tomorrow they said "We listened! Here's Express 7!" I'd tell them to shove it.
It's not just the money - if I wanted Pro 7, I'd buy it anyway - it's the utter arrogance and sheer contempt for their customers that this ongoing silence shows.0 -
[quote="Keith Reeder" wrote:
[quote="bigfatron" wrote:
The piracy discussions I think are an unnecessary distraction.
It's something to talk about in the absence of a single cogent word on the subject from Phase One, Ron - it's 22 days since this thread was started, and not a squeak from them except for the odd bit of meaningless waffle.
I'm so bloody angry with Phase One right now, I'm pretty sure that if tomorrow they said "We listened! Here's Express 7!" I'd tell them to shove it.
It's not just the money - if I wanted Pro 7, I'd buy it anyway - it's the utter arrogance and sheer contempt for their customers that this ongoing silence shows.
What I meant was its best sticking to the point that is 'where is the information?'. C'mon guys, even a 'we haven't decided if we're carrying on with Express yet' would be some kind of information. I guess all we can do is keep bumping it.
FWIW i've put a support ticket in asking. Will update if I get any kind of response through.0 -
Oh I realise that, Ron.
Not that I should have to, I'm just trying to provoke a response from Phase One - David had plenty to say to me when he was putting me in my place, so I figure he owes it to me to tell me what - if anything at all - he actually meant by:[quote="David Grover" wrote:
Or perhaps you could consider we might have other options as well to serve the express community in the future?
Because, in addition to resenting Phase One's determination to ignore us on this matter, I rather feel like I've been lied to by one of their employees - Phase One's Support and Business Development Manager, no less, on a publicly visible forum.
I have a major issue with that, and will probably make a formal complaint about it - maybe directly to Henrik HÃ¥konsson, the CEO, because I'm sure the boss would love to know just how his newly-appointed support manager is "supporting" his customers...0 -
[quote="Keith Reeder" wrote:
[quote="bigfatron" wrote:
The piracy discussions I think are an unnecessary distraction.
It's something to talk about in the absence of a single cogent word on the subject from Phase One, Ron - it's 22 days since this thread was started, and not a squeak from them except for the odd bit of meaningless waffle.
I'm so bloody angry with Phase One right now, I'm pretty sure that if tomorrow they said "We listened! Here's Express 7!" I'd tell them to shove it.
It's not just the money - if I wanted Pro 7, I'd buy it anyway - it's the utter arrogance and sheer contempt for their customers that this ongoing silence shows.
Amen.0 -
[quote="Keith Reeder" wrote:
Oh I realise that, Ron.
Not that I should have to, I'm just trying to provoke a response from Phase One - David had plenty to say to me when he was putting me in my place, so I figure he owes it to me to tell me what - if anything at all - he actually meant by:[quote="David Grover" wrote:
Or perhaps you could consider we might have other options as well to serve the express community in the future?
Because, in addition to resenting Phase One's determination to ignore us on this matter, I rather feel like I've been lied to by one of their employees - Phase One's Support and Business Development Manager, no less, on a publicly visible forum.
I have a major issue with that, and will probably make a formal complaint about it - maybe directly to Henrik HÃ¥konsson, the CEO, because I'm sure the boss would love to know just how his newly-appointed support manager is "supporting" his customers...
Its a bit strong to say its a lie as that would suggest the product line has been cut back to just Pro, which you or I at least don't know. If what was meant was 'I appreciate your concerns but please watch this space and something will be announced in good time' then it could've been delivered in that way. It does read as a very dismissive reply and i'm not at all surprised its annoyed you.0 -
While reading in the CO7 Userguide I found on Page2 the section "Capture One Versions". There are listed three, Capture One DB, Capture One Pro and Capture One Express.
Capture One Express is described with the following words:
"Capture One Express is a simplified version of Capture One Pro and omits some features such as tethered shooting."
So I think the simplified version of Pro is not an older Version, but the reduced version of Pro.
I also cannot understand why PO is so silenced about this.0 -
Capture One "Express" is version 6 express. There is no version 7 express. I agree, PO is ignoring the entire issue. Monumentally stupid mistake. There is no worse development for a company than to lose a customer. And customers of PO are leaving in droves, angrily, I might add. 0 -
This is the "not speaking to the customers" I described in another thread.
Today information is everything and it's s easy to keep or loose customers.
PS: Has anyone directly asked PO for the V7 Express by ticket or Email?0 -
[quote="Rodast" wrote:
PS: Has anyone directly asked PO for the V7 Express by ticket or Email?
Yes, I did put a ticket in and got a reply this morning. Basically it said support is unable to comment on such matters and please refer to the website for any information.
On the plus side, hopefully at least its another place that its registered that customers are asking what the score is regarding Express.0 -
[quote="bigfatron" wrote:
Its a bit strong to say its a lie
Fair enough - but we all have our own personal BS thresholds. Mine was exceeded on this subject some time ago, and I do feel like I've been lied to.
David's response is, to my way of thinking, exactly equivalent to "the cheque is in the post...", and I'll continue to interpret it in that manner until I get an unequivocal statement of the truth from Phase One.as that would suggest the product line has been cut back to just Pro which you or I at least don't know.
Exactly, Ron - and it's not as if Phase One hasn't had more than enough time to clear this up once and for all: the silence, as I suggested before, speaks volumes.
They could - should - be shouting it from the rooftops, and the fact that they're not robustly underpins and reinforces my impression that there was no truth whatsoever in David's comment about the future for Express users looking for an upgrade path that doesn't involve 7 Pro.If what was meant was 'I appreciate your concerns but please watch this space and something will be announced in good time' then it could've been delivered in that way.
Indeed. I expect better - much, much better - from Phase One's Support manager.
That's why I'm writing a complaint about him and about this ridiculous situation, as we speak - which complaint will be with Phase One's CEO by this time tomorrow.0 -
[quote="bigfatron" wrote:
Basically it said support is unable to comment on such matters and please refer to the website for any information.
Which is impressive (in the sense of "not remotely impressive"), given that specific advice from Paul Steunebrink (who is one of the Phase One "in crowd" - nobody's blaming you for this shambles Paul, but you've obviously got Phase One's ear) specifically proposed that a support case would elicit "an official and authoritative answer".0 -
[quote="Keith Reeder" wrote:
[quote="bigfatron" wrote:
Basically it said support is unable to comment on such matters and please refer to the website for any information.
Which is impressive (in the sense of "not remotely impressive"), given that specific advice from Paul Steunebrink (who is one of the Phase One "in crowd" - nobody's blaming you for this shambles Paul, but you've obviously got Phase One's ear) specifically proposed that a support case would elicit "an official and authoritative answer".
It was the straight-bat answer I was expecting. TBH the front line support folk are often the last to know on such things.
There is of course one other avenue available for enquiries, the social media presence.0 -
Hi, I've started this thread some weeks ago , and i don't see anybody at phase one has said anything new about it-
Clearly, there are more free alternatives to capture one, or other software, but I am very happy and want to continue with Phase One. If not exist Express version of CO 7, I will use the 6 until i can, but i don't understand how having used the 4, 5 and 6 and having always excellent support from phase one, now we have no answers.
And I'm not worth the argument or the cost price, i prefer 100 users of express and 1 os pro that 100 users of pirate CO Pro and one Pro legal.
In other things, the express version and pro version always had been the same, the key license activated the pro features or only the pxpress feature. I suppose that un version 7 it will be the same, i don't understand whta's the problem about version express.
Excuse my poor english.
thanks,
Jorge0 -
[quote="NN124869UL2" wrote:
In other things, the express version and pro version always had been the same, the key license activated the pro features or only the pxpress feature. I suppose that un version 7 it will be the same, i don't understand whta's the problem about version express.
This is true, one version has indeed merely been a sub-set of the other to date. Although the variable could be new camera support. Express users probably use a larger range of bodies than the Pro user base and certainly some manufacturer's RAW formats don't have publically published specifications and so have to be reverse-engineered. So maybe a smaller pool of users using a smaller pool of bodies whilst paying top whack is more cost-effective than a larger pool of users paying much less but needing support for a larger pool of cameras?0 -
[quote="NN124869UL2" wrote:
........, i don't understand what's the problem about version express.
..
Perhaps they are trying to fix all the problems that exist with the Pro version before they release Express.0 -
[quote="Jim MSP" wrote:
[quote="NN124869UL2" wrote:
........, i don't understand what's the problem about version express.
..
Perhaps they are trying to fix all the problems that exist with the Pro version before they release Express.
I don't ever remember them staggering releases like this before, if anything it reduces likelihood of spotting bugs given it reduces the user base testing, I mean using, the new release with Express being a large subset of Pro's code base.
And even if that is the case, why not just say so? Its good to talk...0 -
[quote="bigfatron" wrote:
I don't ever remember them staggering releases like this before, ...
I don't think they have ever had such a bug filled release before.[quote="bigfatron" wrote:
... if anything it reduces likelihood of spotting bugs given it reduces the user base testing, ...
I doubt it. The pages here were full on the first day.[quote="bigfatron" wrote:
...
And even if that is the case, why not just say so? Its good to talk...
I think they are embarrassed.0 -
Remember Adobe got very quiet when they released Photoshop CS3 when beta users installed the final. It was the biggest debacle of all time; crashes, system failures, you-name-it. In my case I had to spend $200 for a clean install of Windows and a new HD. They never apologized, buried the fix WAY down in their web site and the only way to access it was in response to a support ticket, and didn't say a word publicly. Companies can hide behind the internet when they want to dodging responsibility for treating their customers with disrespect and insulate themselves from the reaction. This is not new, but still insulting and infuriating.
My copy of QuickBooks suddenly went dead after 3 years for sending invoices as email. The message I got one day was "We don't support emailing invoicing on this version of QuickBooks; you have to upgrade to the new version if you want to email invoices to your clients." I scoured the user agreement and nowhere did it say functionality would be hobbled after 3 years. Needless to say, I don't use QuickBooks any more. It's just abysmal the way software companies treat their customers sometimes. Other companies are excellent, but many are just manipulative and downright disrespectful of their customers.
I can't count the number of times I've jumped hoops signing up for something advertised as free and then getting a page WAY down in the process saying "Oh yeah, you're signing up for this-or-that to get the free item, service, etc. Get out your credit card..." It just pisses me off to no end.0 -
[quote="Jim MSP" wrote:
I don't think they have ever had such a bug filled release before.
I don't know, in terms of problems this doesn't seem any less problematic to the releases of 5.0 and 6.0 to me (when Pro & Express were launched concurrently). Certainly with 6.0 I vaguely remember bumping back down to the previous 5.x release.[quote="Jim MSP" wrote:
I think they are embarrassed.
Seems a strange way to hide ones embarassment by potentially driving away a substantial slice of your user base.0 -
Version 6 was filled of bugs too... and i can barely remember version 5 was in similar way.
And they released Pro and express at the same time.0 -
purchasing V1.o of PhaseOne DSLR was a flat $500 US for me....and the upgrades were free through V4.
a purchase of V7 full version today runs $299 US...and the upgrade from V6 was $99.
hardly a case of mercenary pricing IMHO....0 -
[quote="John4" wrote:
purchasing V1.o of PhaseOne DSLR was a flat $500 US for me....and the upgrades were free through V4.
a purchase of V7 full version today runs $299 US...and the upgrade from V6 was $99.
hardly a case of mercenary pricing IMHO....
And i've been generally happy paying for version to version updates on Express. It seems I can't do this now though, or at least if I want to then I have to buy Pro. Yet there is bugger all discount to upgrade to Pro which is, relative to the competition, an expensive product. And as Keith pointed out, the Express to Pro upgrade costs more than Lightroom used to cost before they slashed the price on it last year and double what it costs now.
So on that basis, is there really that much incentive to stay with Capture One once Express 6 starts to look long in the tooth?0 -
I thought i'd pass on the reply to a tweet I made a couple of days ago to the official PhaseOne twitter account We cannot comment on future development, but Express is not being discontinued
Make of that what you will.0
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