Jeff Gottloeb
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Just happened to me after exporting 25 images as JPGs. Created a crashdump upon restarting Capture One which was submitted to Support. Hopefully it will give them the information necessary to fix...
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You don't see this line? Click on the "Show Activation History" link to be able to activate/deactivate licenses.
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Log in to your account at www.captureone.com Click on Manage licenses Click on the arrow on the right to expand License Management Click on the Activation history link Deactivate the desired activa...
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They sent out another email later that day saying basically "Oops, our bad! Please ignore that offer."
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I got the same activation screen too after I upgraded C1. However, I was able to retrieve the license key from the Software Management -> Manage LIcenses page of the C1 support site. That was acc...
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All, I got the following response this morning to my problem report to tech support about this: Thank you for contacting us and sharing your inquiry. It is OK to remove the files from Batch120 fo...
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Look at this thread for a possible solution: https://support.captureone.com/hc/en-us/community/posts/21801016584861/comments/23260615261469
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I was able to fix my problem by: 1) install 16.5.1 over 16.4.3 and reboot 2) still crashes 3) select "Modify" in the Apps listing, reboot and test
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I just performed a "repair" the the Microsoft library Visual C++ 2015-2022 Redistributable (x64) and then rebooted. This fixed the problem for me.
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I'm still having those crashes after updating to 16.5.1.2546 too. Installed all of Microsoft's latest patches before updating Capture One.