There are two multi-user subscription plans: Studio for Teams and Studio for Enterprise. Both allow organizations to manage user access and activations, with Studio for Enterprise offering greater control and administrative capabilities.
Related video tutorial:
- Capture One | Managing Users | Studio for Teams: Learn how to manage your users in a Capture One Studio for Teams plan.
Table of Contents
Managing Users in Studio for Teams
Capture One Studio for Teams provides a straightforward multi-user workflow:
- The license admin shares the license key with users.
- Users manually activate the software on their devices.
- The license admin oversees activations via the Capture One website.
Studio for Teams Activation History Menu:
Manage Users Portal
The admin can view the list of users who have manually activated the license key and revoke access.
Studio for Teams Manage Users Portal:
User Controls
- All users see their plan on the Plan and Services page after activation.
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All users can view activation history and deactivate in-app.
Desktop Activation
Users must enter a license key on each device to activate.
Access to Capture One Live and Capture One mobile (iPad/iPhone)
Users gain access after desktop activation.
Guidelines for Users
Creating a Capture One Account
Follow this link to create a Capture One account.
Getting Whitelisted
To gain access to Capture One via whitelisting, have your administrator add your email to their whitelist.
Existing users will automatically gain access once whitelisted. New users will receive an email invitation with a link to create a Capture One account. You’ll gain access after successfully creating an account through the email invitation.
Even without using the invitation link, you can still be whitelisted if your administrator adds your email and you create a new account with the same email.
If you receive multiple invitations and sign up without a link, you won’t be whitelisted. You must use an invitation link to gain access and know which whitelist you’re registered under.
Using Capture One
On the company computer, start Capture One (make sure you're using version 16.3.2 or later) and log in using your whitelisted Capture One account.
FAQ
- You need an internet connection to log in initially, but can work in Capture One offline for the next 30 days.
- During 'major' updates (e.g. 16.8 to 16.9), you need to go through the activation again; minor updates don't require this.
- You can use any email for your Capture One account, it is not limited to company emails.
- If the license administrator wants to access Capture One, they must add their email to the whitelist. Then, when they want to use Capture One, they’ll need to log in with their email, like other users.
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