On how many computers are we allowed to run C1 at the same time?

BeO

• September 05, 2023 13:41
• Edited

There are quite a few use cases to run C1 on two machines at the same time, e.g.

• you are transferring your edited images from a session or catalog on a notebook to your desktop computer
• you want to verify what and why you find differences between there computers
• you run two different versions of C1 and want to test for differences in functionality
• you run performance comparison between your notebook and your desktop computer

Are we allowed to do this?

There is an article last updated beginning of August 2023 which states you can run C1 on two machines concurrently:

https://support.captureone.com/hc/en-us/articles/360002734558-How-many-computers-can-I-install-Capture-One-on-

A single-user license is for one individual to install and use only.   The single-user license may be used on two computers at a time   and by the same individual provided irrespective of the number of available activations.

 

But the license agreement from May 16, 2023 tells us we are NOT allowed to run C1 on two computers at the same time:

https://mediagen.captureone.com/media/irwnqrqu/capture-one_eula_eng_may_16_2023.pdf

2.4.1 Single user perpetual licenses for Capture One Pro
...
A single user license is thus for one individual to install and use
only.   The single user license may only be used on one computer at a time   and only by the same individual provided however, that the Software may be installed on up to three computers always provided that the Software is used at one computer at a time and only by the same individual irrespective of the number of
installations. 

 

1

• Official comment

  

  Jack W

  Admin

  • September 07, 2023 11:26

  You can only use Capture One on one device at a time, as outlined in the license agreement. The article provided incorrect information and has now been updated.
• 

  Brian Jordan

  • September 01, 2023 07:51

  Things that make you go hmmmmm......

  0
• 

  BeO

  • September 01, 2023 10:00

  

  hhhmmmm, Brian :-)

  Hi Jack W,

  I would be very keen to hear that the license terms are wrong or outdated and that we indeed can run C1 on two computers at the same time, as written in the article.

  Thanks,
  BeO

   

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• 

  BeO

  • September 05, 2023 06:04

  

  Hi Jack W,

  Is there anything you can tell us please?

  Thanks
  BeO

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• 

  BeO

  • September 07, 2023 12:13
  • Edited

  

  As a reply to the official statement:

  So, just to clarify, the Capture One company is not considering to change the license policy in that regard to allow a single user to work with two machines at the same time for the mentioned use cases (or similar ones which I did not list here) unless this one user buys or subscribes to a multi-user license.

  So, effectively, it is not a "single user license" but a single-running-instance license.

  That is very disappointing, it does not make sense for your company in my opinion as I cannot imagine that you earn any additional buck (or loose if you allowed it) since no single user would probably buy a multi-user license for these use cases, it is not a customer-centric decision and the company will loose supporters especially those who you put off with other recent policy changes. At least one supporter for sure. Not a smart decision, imo, not at all, if more think like I do, which I firmly believe.
  
  But thanks for the update Jack.

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