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Mac: Capture One 16.3 sometimes freezes when interacting with the viewer on machines with two GPUs, e.g. Intel-based MacBook Pro.

Implemented
Sergi Salillas
Admin
  • Edited

This issue is currently being worked on and, soon will be fixed. 

 

#196446

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Comments

3 comments

Date Votes
  • Official comment
    Helen
    Admin

    Fixed and included in Capture One 16.3.1.

    You can download the latest Capture One 23 (16.3.1) here and view the release notes here.

  • Robert Stebler
    • Edited

    Don't see this fix listed in the release notes and I think this is the issue we are running into in our studio on a daily basis.  We are on 16.3.1 and are still running into the freeze on intel based iMac Pros.  Our off model table top bays are using intel iMac Pros and use the viewer on a second monitor and run into this freeze every day.  Our on model bays that do not use the viewer have never had the freeze.

    0
  • Brian Jordan

    Robert Stebler I suggest opening a support tticket here: https://support.captureone.com/hc/en-us/requests/new

    This is a community forum and I doubt anyone here will be able to help you with your specific issue.

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