New Bug in Capture One Pro (16.3.4): Link "Showing in Explorer" after export is not working anymore
Dear support team,
with the update from 16.3.3 to 16.3.4 I recognized, that the Window for showing the exported photo in the explorer still appears, but the link isn´t working anymore.
I have und use the Windows-Version of Capture One under Windows 10. Please fix this issue.
Best regards,
Dieter
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To report a bug go via "Request support" on top of this page, or use this link:
https://support.captureone.com/hc/en-us/requests/new
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Thanks for the fast response und the link. I reported the bug via your link.
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You're welcome. Chances for a bug fix are higher when you follow the official way, and add the requested log files, maybe even video etc.
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Where do I find the log files?
There is no crash of Capture One or Windows.
And a video with my phone will only show, that there will nothing happen with the click on the link für picture in explorer.
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I wouldn't bother too much for this specific bug, and sometimes the helpdesk staff does not ask for a full set of files for every bug.
But sometimes they do, in order not to bother the development with bugs having potentially insufficient or missing information.
If you start creating a bug report, you'll find links to pages explaining how to provide logs and screen recordings:
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Thanks again!
I got a description for the log files per mail and uploaded them a few minutes ago.
Hope, this helps by solving this little bug.
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I can confirm this is a bug :( the function is not working :(
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Have you tried 16.3.8?
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Yes, I checked it out, the only difference is it opens the parent directory, useless :(
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Still not solved after 3 month? C1 needs to take more care for their customers having regression issues..., yes I'm one of those too.
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I experienced this on win10.
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