metadata suddenly disappeared when exporting images (jpg 100%)
Hello.
My new purchase (C1 Pro 23) is giving me a headache. Editing goes great. But exporting to JPEG deletes all metadata of the edited files. “Cannot export the current selection” appears as soon as I want to include camera information etc. in the tab “metadata” and try to export. I can export without metadata - but not with it. What can I do to include metadata in JPEG?
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The error message indicates that you the selected images are OFFLINE. This is not a problem for the Quickproof recipe but with all others.
https://support.captureone.com/hc/en-us/articles/360002400597-Offline-images-explained
I can export without metadata - but not with it.
Do you use the same recipe ("JPEG Volle...") for both tests? Then it is probably a different reason.
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Thank you very much for your help! By moving the original file cp1 could no longer access it which is why the metadata was no longer included. Case closed! :-)
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