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metadata suddenly disappeared when exporting images (jpg 100%)

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2 comments

  • BeO
    Top Commenter

    The error message indicates that you the selected images are OFFLINE. This is not a problem for the Quickproof recipe but with all others.

    https://support.captureone.com/hc/en-us/articles/360002400597-Offline-images-explained

    I can export without metadata  - but not with it.

    Do you use the same recipe ("JPEG Volle...") for both tests? Then it is probably a different reason.

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  • bumblebee's art

    Thank you very much for your help! By moving the original file cp1 could no longer access it which is why the metadata was no longer included. Case closed! :-)

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