Catalog and all folders disappeared in the library

Nigel spanswick

• March 18, 2016 21:04

All my folders have disappeared from the library in capture one pro 9.1, no catalog, no catalog collections, no user collections, no folders, all gone from the library tab!!! so can't access any photos. The only tool left in the library is the filter tool, which is of no use because I can't access any photo's. Can anyone help? Using a Mac.

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  FirstName LastName

  • March 20, 2016 13:19

  1) Did it say it needed to convert it first and did you wait to see if that process completed?
  
  2) What happens if you open the catalogue from the finder?

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  Jim_DK

  • March 20, 2016 14:02

  Sound like the library tool itself is missing from the workspace - it's a tool like any other (populated from the prefs file if not saved). I suspect in the update your prefs may have gone a bit squiffy.
  
  Quickest fix is to load the default workspace: Window>workspace>default.
  
  You can also add the tool back to any column by right>clicking in the column in the grey space> add tool > Library.
  
  See our channel for more info on custom workspaces: https://www.youtube.com/watch?v=nLZR0IHPTvQ

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  Tim Kennedy

  • March 21, 2016 12:46

  Nope, that doesn't fix it. I'm having the same problem with on of my Mac catalogs. While several did not show the complete library as it converted and stabilized, one came up never showing the catalog while it eventually appeared in others after long periods of hanging and thinking. Went back to a backed up version. Tried adding the Catalog to the work space (which caused C1 to crash immediately). Tried deleting and adding the tool tab back (which didn't change anything).

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  DEAN WILLIAMSON

  • April 06, 2016 12:22

  I have the same problem of all files have disappeared from the library tab after updating 9 to 9.1 Is there a recommended procedure to re attach files on hard drive to C1 so nothing is out of place .?

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