Skip to main content

⚠️ Please note that this topic or post has been archived. The information contained here may no longer be accurate or up-to-date. ⚠️

capture one 7 not retaining previous view

Stan11
I just re-loaded CO7 onto a newly formatted drive, PC, Win 7...

I then adjusted the browser to the left and tools to the right as is my preference..but every time i reopen CO7 at a later date it reverts back to the original default view...

Is there any way to retain the settings..?
this never happened to me before...

thanks for any info..
Stan
0

Comments

10 comments

Date Votes
  • ronaldnztan
    Stan,

    This is a KNOWN issue with 7.2.3. If not already, please log into your PhaseONE account and submit your computer specifications and tell them that you're also experiencing the inconvenience and NOT VERY "professional workflow enhancing" when having to you change your workspace again and again every time you start your C1PRO7.2.3. The more data, the better the team can troubleshoot and fix it in 7.2.4.

    Ronald
    0
  • Christian Gruner
    We are aware of the issue, and will be fixed for the next service-release. I cannot comment on when the release will happen.
    0
  • NNN635420487220997065
    I have the same problem as Stan.
    Should I create a case for support?
    0
  • NNN635420487220997065
    I even tried to change the user.config file manualy but the program also overwrites it with default values.
    0
  • Jørgen Erik Christensen
    I also have this problem. It started just after i upgraded to the new release (Pro 7.2.3). Do you want me to create a ticket, in order for you to get details on my setup?

    I hope this is fixed ASAP, as it is quite annoying to set up the system each time I open the program. I guess that there are no workarounds...

    Thanks in advance.
    Jørgen E, Christensen
    0
  • NNN635420487220997065
    Support offered me a temporal solution and it helps:
    Currently the option to save your workspace and select it in the Window>Workspace option is available in 7.2.3 with each opening of the software.
    0
  • Raymond Hearn
    I am using pro 7.2.3. I also have always have set up my screen browser left and tools right. This is still working ok for me moving from 7.2.2 to 7.2.3.

    I have never changed or saved the workspace. I just use 'untitled session' and move my raws around in a folder hierachy inside it, moving files by assigning 'selects' to the chosen folder (have done this since v3)
    0
  • Jørgen Erik Christensen
    I'm now using the >Window>Workspace>Save Workspace and load the one I think fits the work I'm doing. It is actually nice having the posibility of choosing between different workspaces. I have not done that before but it works very good. Should have started doing this long time ago... 😊
    0
  • Permanently deleted user
    Still have problem with 7.2.3 express.
    0
  • esl1885
    Go to the support section of the website and download version 7.2.2 and it will work. I have had the same problem and that fixed it for me.

    Sam
    0

Post is closed for comments.