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Thank you Drew

JonS
Maybe it's just me, but it seems like over the past few weeks your presence in this forum has been more noticeable.
I know Phase One insists that these are "user to user" forums, but it makes a world of difference to have an official staff member respond quickly to threads.

Thank you Drew, much appreciated. 😄

p.s - now all we need is a dedicated "Feature Requests" forum 😉
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Comments

5 comments

Date Votes
  • Drew Altdo
    No need to thank me. Just doing what I can when I can.
    There will be times that I won't be able to respond for long stretches of time so I hope no one is dependent on my presence, but I am happy to help out when I have the time to do so.
    I appreciate the gratitude and will continue to do all I can when possible... again however, I can't resist the opportunity to reiterate the proper Support channel for all those that need immediate solutions;
    http://www.phaseone.com/en/search/artic ... nguageid=1

    The entire support team is on the other end of that process, tirelessly finding solutions to issues and helping customers with their concerns and they are the ones that deserve your thanks. 😄
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  • JonS
    I know you're only doing your job, but when someone puts heart into what he's doing I don't take it for granted - I feel you're making a difference lately and deserve thanks 😊
    In regards to support tickets - I think you guys have reiterated that the user forum is not a replacement so many times it's crystal clear... I'm just saying C1 users are a - relatively - small community, and when someone like you makes his presence felt on the forums it makes a world of difference because it makes me feel like Phase One cares about it's users. So I hope if you do have to "disappear" for certain periods, some one else from P1 could pop by and say hello once in a while 😉
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  • Triumph Steve
    I have also noticed, and really appreciate the help. Capture One is the BEST! and I routinely say so on my Olympus discussion forum. Regards.
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  • Paul1921
    Great thread.

    Drew, your input is much appreciated, and thank you for frequenting these forums. It makes us feel like we matter to Phase, and were not just a number.

    Now go and tell Henrik HÃ¥konsson you deserve a raise. 😄
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  • Drew Altdo
    [quote="Paul1921" wrote:
    ...Now go and tell Henrik HÃ¥konsson you deserve a raise. 😄



    Who? 😂
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