Difficulty launching Capture One Pro 7. Os X 10.9.2

I am working in OS X 10.9.2 on a 27" 2.66ghz i5 iMac with 16GB RAM and plenty of space for image storage ( external drives and also on the SSD I use for the OS and Applications.

I have not used Capture One since 2011 (C1 Pro 6) and updated today to C1 Pro 7. I cannot get launch the program now as I get the three following error messages

-"Unable to find databaseThe application was unable to find the database for the catalog."

-"Open A file named /Users/~~~~~~/Pictures/Capture One Catalog.cocatalog already exists but cannot be read. The file will be renamed to "Users/~~~~~~~~/Pictures/Capture one Catalog/Previous Capture One.cocatalog" and a new session created in its place."

-"Open Could not move aside previous session document. Exiting."

And after going through each of these and clicking o nthe okay button, the program shuts down.

Can anyone help? Thank you.

Paul Steunebrink

May 17, 2014 08:21

Looks like a permission problem. Two tips:

- run permission repair from Disk Utility
- install the latest version of CO Pro 7

When done try again. If problem persists, start CO7 while keeping Alt-key pressed. This will start CO7 but prevent opening a session or catalog. You can now either create a new session or catalog (as a dummy, just for testing) and verify your existing catalog (File menu).

Let us know how things work out.

EllisGrayBeard

May 17, 2014 12:40

Thanks Paul,
I am starting with the latest version (the update was downloaded and installed yesterday) , will check my permissions shortly.

Thank you.

May 17, 2014 14:41

I suspect that what will solve the issue is a completely fresh installation rather than an update.

May 17, 2014 17:50

Paul I've now checked and repaired my disk permissions but nothing seemed directly connected to C1.

My next step is to uninstall Capture 1, reinstall, and tell it I am a new user.

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