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First Impressions After Upgrade

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100 comments

  • Permanently deleted user
    [quote="ChrisD" wrote:
    [quote="rmoorlag" wrote:
    [quote="Lenni" wrote:
    Dave,

    I find it a lost of very usefull functionality.

    Roelof


    There has been a lot of lost functionality.

    As I noted elsewhere, EM2 had no problem viewing my NEF's saved from jpg's. Media One refuses to scan them. Testing this morning indicates that Capture One behaves the same way, so I shouldn't have been surprised.

    As far as I'm concerned it's $60 wasted as I will not be using MO. Wonder if I can get a refund........

    Unfortunate.

    chris


    Really unfortunate. Got a "tough luck" response from support today. I officially requested a refund of my upgrade charge.

    Bye Bye Phase One.

    chris
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  • Susan Pettigrew
    Hi Paul

    I can't use the sort by function either. Strangely, yesterday it would let me sort by custom fields, but not standard fields. However, today I can't even do that. Its impossible not to be able to sort the images! Hope they get this fixed soon

    Best wishes
    Susan
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  • NNN634415787373484920
    Hi Drew,

    INTRO: i'm a die hard iVMP user since - dunno, OS9, or even 8? anyway.. ancient times that is for sure. Now that i heard M$ gave up on the app and there was a new incarnation, i thought i might have a look if p1 managed to rebuild the ruins Redmond left over..

    [quote="Drew" wrote:
    In terms of the GUI, I can understand your concern but in the grand scheme of things this is quite minor.

    Sorry.. i eventually understand this view considering your side of the game and what probs might lurk in the code remains, however i'm a (potential) customer, and as such let me emphasize: the GUI does matter. It's not a matter of taste here, it's about usability.. Whoever said or decided "black is cool, minimum contrast is even cooler" should be forced to work a full day in front of this black hole on a glossy screen.. or outdoors on a shooting.. The combination of black, glossy list header elements (sidebar), dimmed down icons and all is the exact oposit of usability.. unless you calculate to lure in some casual iUsers with "cool", and don't bother about serious users or pros.

    [quote="Drew" wrote:
    or show you how to edit this, down the road if need be.


    You mean like tweaking nibs and such? er.. well. =8-} my best advice on the topic: either switch back to the traditional iVMP UI, or at least reimplement it as a user prefs switchable theme..

    [quote="Drew" wrote:
    For the time being, as this is the first step in the right direction for this software in several years, it would be extremely helpful if we could get some performance and feature feedback.


    I did a quick comparison between MP and iVMP (3.1.3).. on a MBP 2.4 running 10.5.8:

    1. importing a folder with 4960 image files.. a fully mixed bag of formats (jpg, psd,..) and sizes (5-12MP)
    MP = 22min 43s
    iVMP = 18min 50s
    2. switching from thumb to media:
    MP = lags (rendering hi res) from 0.5s at best up to 3-5s pretty frequently..
    iVMP = no considerable lag.. klick and it's there

    Sorry, at this point i doubt it's worth digging/testing any further.. i'll simply forget about updating till the app at least matches iVMPs perfomance and usability. Don't get me wrong: i'd be a happy customer if MP became a serious contender surpassing it's predecessors virtues on a up to date code base.. but for now it's just "where's the beef" ? =8-/

    cheers,
    Jan
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  • NNN634272722125339672
    The UI IS critical to an application.. I mean - it is the first thing a user sees and our interaction with it can make or break a sale. To say it is "minor" is the reason why we have what we have currently.... it obviously wasn't given much thought.
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  • fishooter
    For me the performance lag is impossible to overcome. I've used iView for 10 years to run my stock photo company and was excited when the Phase One offered an "upgrade" to MediaPro. I purchased the upgrade, converted my old catalogs, and was expecting some improvements. Instead this Media Pro software is a step backwards. The simple task of displaying a large image file on screen is unacceptably slow. Clearly this software is not ready for release. Within hours of purchase, I wrote the company asking for a refund. I have not had a response yet in three days. Disappointed doesn't even begin to describe my experience...

    Scott
    www.AquaPaparazzi.com
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  • NNN634272722125339672
    I had the same experience with Thumbsplus 8... company announced the product which was a welcome site after years of stagnation. We bought the upgrade, and waited.. and waited... finally got a release version and WOw.. not even close to ready for use. 3 years later, the product is still for sale... and still has major flaws that have not been addressed or corrected. That taught me not to jump into a product (especially from a "Small" company) until it has been out for a bit and reviews well by the user base. I hope MP becomes a great product.. but - at the moment, it is obvious that it was released too soon.
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  • Dirk Wagner
    [quote="rmoorlag" wrote:

    This is what came back from my support call (88805):

    "Roelof,
    I can certainly pass that suggestion along however the adjustment is seen as an improvement as appose to a step backwards. The tool now simply requires some form of GPS Location data to work.
    The adjustment for the "View Location on Map" was made to reference Exif Data primarily. If you add Latitude and Longitude to an image (one without embedded EXIF data) in the proper Annotation field then you can view the tool just the same as images with embedded coordinates. This adjustment is to keep in line with industry standards for Exif/IPTC data.

    Kind Regards,
    Phase One Support"


    My question about this would be: Is it possible to do these annotation automaticly or via batch within media pro?

    I am using my Garmin Forerunner 405 for GPS tracking - and right now, I use GPSPhotoLinker to add the GPS-info into the picture files. After importing into media pro, the proper fields are filled with the data.
    But if I could do this within media pro, it would save some work and create a better workflow...

    Ciao

    dirk
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  • rmoorlag
    [quote="NNN634407155727187836" wrote:
    [quote="rmoorlag" wrote:

    This is what came back from my support call (88805):

    "Roelof,
    I can certainly pass that suggestion along however the adjustment is seen as an improvement as appose to a step backwards. The tool now simply requires some form of GPS Location data to work.
    The adjustment for the "View Location on Map" was made to reference Exif Data primarily. If you add Latitude and Longitude to an image (one without embedded EXIF data) in the proper Annotation field then you can view the tool just the same as images with embedded coordinates. This adjustment is to keep in line with industry standards for Exif/IPTC data.

    Kind Regards,
    Phase One Support"


    My question about this would be: Is it possible to do these annotation automaticly or via batch within media pro?

    I am using my Garmin Forerunner 405 for GPS tracking - and right now, I use GPSPhotoLinker to add the GPS-info into the picture files. After importing into media pro, the proper fields are filled with the data.
    But if I could do this within media pro, it would save some work and create a better workflow...

    Ciao

    dirk


    Hello Dirk,

    Standard you could this with EM2 but PhaseOne has removed the option in MP1, unfortunately.
    On the DAMbook forum you can find this thread about Geotagging images, maybe it's usefull?

    When you find a solution that can be used with MP1, please let me know...

    Roelof
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  • rainerfrey
    [quote="rmoorlag" wrote:
    [quote="NNN634407155727187836" wrote:

    My question about this would be: Is it possible to do these annotation automaticly or via batch within media pro?
    I am using my Garmin Forerunner 405 for GPS tracking - and right now, I use GPSPhotoLinker to add the GPS-info into the picture files. After importing into media pro, the proper fields are filled with the data.
    But if I could do this within media pro, it would save some work and create a better workflow...
    Ciao
    dirk


    Hello Dirk,

    Standard you could this with EM2 but PhaseOne has removed the option in MP1, unfortunately.
    Roelof


    AFAIS you could not, at least not on Mac. You could use the VirtualEarth window to manually assign a position to selected photos, but I don't see any way to import a track file from a GPS device.

    Maybe VirtualEarth on windows is more powerful and supports that, and EM2 on windows inherits that function, otherwise that function was never available.
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  • rmoorlag
    AFAIS you could not, at least not on Mac. You could use the VirtualEarth window to manually assign a position to selected photos, but I don't see any way to import a track file from a GPS device.


    Sorry about the confusion, importing geodata from GPS devices was also not an option in EM2. What i ment to say is that i found the GPS functionality in EM2 very usefull and that Phase One has dropped it in MP1.

    For the question about batch annotatating the images with scripting i refered to a thread on the forum of the DAMbook. This was the value i hoped to add to this topic...


    On the DAMbook forum you can find this thread about Geotagging images, maybe it's usefull?

    When you find a solution that can be used with MP1, please let me know...


    Roelof
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  • Dirk Wagner
    I must say, that I am still using iView Media Pro instead of EM2.
    I installed EM2 once, but I liked iView more...

    I just tried the "Virtual Earth" Feature - but it seems not to be working with my installation (OS X 10.6.😎.
    If I click on the entry within the "Window" menue, nothing happens - the same as in MP1.

    So I think, I will stay with iView Media Pro and my GPSPhotoLinker workflow...

    ciao

    dirk
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  • NN256328UL
    I had high expectations, like many, after years of MS stagnation. Paying for the upgrade will just have to be a hopeful investment for the future. I'm not a pro, like many here, but...

    1. New UI colours and contrasts are not really usable. Very fatiguing, hard to distinguish at times, and they would not pass UK accessibility criteria. Error rates will probably rise. I strongly suggest some additional formal usability testing might help.

    2. The colour coding on info view is good -- but why so dark? Again, has it not been tested with a wider user group?

    3. Not everyone is the same, so people will prefer different variants in the interface. It would be nice to get some configurability...

    4. Usability -- "lean consumption" even -- is key. Intuitive flow is hard to design, but it really is worth the effort. I hope we see some of the less good MS introductions removed and better flows put in.

    5. Speed -- on a MacPro the Apple RAW rendering creams the new version (and looks more faithful). I am curious about this, as it is highlighted as an improvement. Possibly just my setup.

    Overall, I'll give it a go but will not be deleting EM just yet. But I hope v2 delivers.
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  • NNN634272722125339672
    agree with your recommendations... think this was rushed out the door for some reason - bad move as it is not being received well and the user base is not happy. had they just waited another few months, worked out the bugs and created a customizable ui - it would have been worth it.
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  • LGGree
    Also my first impression is not good.
    1. The rendering of the Media images is so slow as to be useless when scrolling through them. At times I find that the Rendering Engine crashes for every new image and a dialog box appears and has to be dismissed. The Import Engine also crashes.
    2. I was disappointed that the "Preset Enhancement" option from the Image Editor has disappeared. I take a lot of photos deliberately slightly under-exposed and adjust them manually - the one click feature was really useful, as was the ability to Remove Bias in an image. This is a real backward step and that alone keeps me using EM2.
    3. I hate the new GUI - I agree with another comment that the Menu Icons disappear into the dark background and are almost invisible. I prefer the white sidebars - much easier to read. In the new GUI the grey/black bars are really distracting
    I have gone back to EM2 until the bugs are fixed and it is more usable.
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  • NNN634437124965501443
    I haven't bought this software yet, for one simple reason: it doesn't work. We have numerous Expression Media licenses and had been hoping against hope that MediaPro would be more stable, as Expression Media crashes numerous times a shift. Imagine my disappointment when I loaded MediaPro, updated .Net and then tried to drag images into the catalogue only to have it crash over, and over, and over, and over, and over again. Just can't get images to catalogue.

    I've tried to contact the support team, but they need a serial number, which I don't have as I haven't bought the product yet. so I'm left in no man's land. Maybe this will get some response. Congratulations though, it takes a lot of skill to take a Microsoft product and make it worse.
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  • rmoorlag
    I've tried to contact the support team, but they need a serial number

    You can put whatever you want into the mandatory fields. This seems not very logical, i know, but your question will be answered by support. At least they did in my situation and i bought MP1 neiter yet.
    Roelof
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  • NNN634437124965501443
    Thanks rmoorlag, I'll try that
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  • NNN634256087154589974
    Hello.
    I purchased the upgrade for my Mac PowerBook with intel core i7 and OSX. 10.6.7 because I thought MP1 could run on 64 bits. But it does not.

    Compared to IVMP and EM2 :
    Performances : change color profiles of 15 thousand files is very very very long (about 2 hours), but as long as with EM2.
    Display : Browsing images in View panel is very disturbing because images are blurred for one or two seconds before they become clear. So when browsing you cannot see details unless you spend a lot of seconds for each image. It is unbearable. With EM2 (and IVMP), images were immediatly sharp.
    Language : I have not found any french version on the site.
    Color Profiles : When managing color profiles (menu Action), the image view under the dialog window does not change so you cannot preview the result of your change (as it was possible with IVMP or EM2).
    User Interface : As everybody said, Microsoft UI was a disaster (especially the incomprehensible icons on the top) and PhasOne succeeded in making a worst interface, totally unreadable.

    Not a single improvement an a few regressions for 39 euros !
    I hope these remarks will be useful.
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  • NNN634407623648915965
    [quote="NNN634437124965501443" wrote:
    Congratulations though, it takes a lot of skill to take a Microsoft product and make it worse.


    😊
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  • wallace1
    I have to agree with drew on phaseone policy about the GUI, considering all the problems with the first release of this software it should be down the list.If you use capture one, then this should not be a problem as both use the neutrals black,gray and white text with orange highlight of each selected tool.I use media pro to catalog and organize files not edit them,that take place in capture one pro and cs5, where the distraction of a UI is more critical.So please substance over style.
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  • NNN634272722125339672
    I disagree... it is more than style - it is how we interact with the software. If you cannot interact well because items are not clearly indicated, then the software becomes unusable (and joyless to use). While fixing the more severe issues is important - the UI should be considered in the same realm.
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  • rmoorlag
    Indeed, i would share both under the 'M' of MoSCoW (development method) = Must Have.
    Roelof
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  • NNN634407623648915965
    To say the UI corrections are secondary is scary.... the program is pretty much unusable as it currently is designed with the user interface being a major component of it. Typically, I'd say make the core of the program as stable as possible before adding the bells/whistles to the interface - but in this case - it goes hand in hand...
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  • Lynne Glazer
    >>Display : Browsing images in View panel is very disturbing because images are blurred for one or two seconds before they become clear. So when browsing you cannot see details unless you spend a lot of seconds for each image. It is unbearable. With EM2 (and IVMP), images were immediatly sharp.<<

    It's also like this switching images going through the Light Table. I've tried changing rendering methods, engines, it's still like...having shutter lag on a camera. When you're used to the speed of EM/IVMP, it is simply maddening. I can only hope the upcoming release resolves this.

    (Shooting Canon 1D Mk III CR2 files, 12 GB of RAM, i7 processor, Mac)
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  • David Mantripp
    If the UI is not a big deal and low priority, one wonders why they made such a big deal out of the fact that they'd "improved" it.

    It's a pity they didn't de-prioritise it from the start, leave it as it is, and devote the resources to actually releasing a meaningful upgrade which justified the price.
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  • icebear48
    I am just a hobby photographer but with a "few" pictures.
    Beside the problem of not being able to import EP-catalogues (separate post) I am now facing another problem:
    When I try to open the catalog I just created using MP (took me 2 weeks!!) it starts to open an then starts repairing the catalogue! When done it shows me everything - except the about 60 catalog item I created. I am not very keen on doing the whole stuff again (another 2 weeks!).
    What else can I do? Is there some solution for this problem?
    I can tell you that I am not amused at all right now. Even being retired I do not have sort of week left! Still busy with working in some areas. 🤭

    A good help would be very much appreciated! 💡

    Regards
    Helmut
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  • rmoorlag
    [quote="icebear48" wrote:
    I am just a hobby photographer but with a "few" pictures.
    Beside the problem of not being able to import EP-catalogues (separate post) I am now facing another problem:
    When I try to open the catalog I just created using MP (took me 2 weeks!!) it starts to open an then starts repairing the catalogue! When done it shows me everything - except the about 60 catalog item I created. I am not very keen on doing the whole stuff again (another 2 weeks!).
    What else can I do? Is there some solution for this problem?
    I can tell you that I am not amused at all right now. Even being retired I do not have sort of week left! Still busy with working in some areas. 🤭

    A good help would be very much appreciated! 💡

    Regards
    Helmut


    Helmut,
    It's not very clear what you did and what went wrong, what is an EP catalog? (Expression Media?)
    On what hardware and operating system you are working?
    When you trie to make a new catalog with some test images, does that work?
    When you trie to make into this new catalog some Catalog sets, does that work?
    Can you close (save) the catalog and open it later again?
    When not, can you make a screenshot of it?
    Did you logged a supportcall for this?
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  • Paul Silk
    I've had this happen a couple of times in the last few days and I hate to tell you but there is nothing you can do but start again unless you have a backup copy of your MP1catalogue, I back it up automatically once a day so I never lose more than a days work .

    Having said that I have had enough of Phase One for a while, and am moving away from a Media Pro and CO6 workflow back to a Lightroom 3 workflow, at least it is reliable and stable.
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  • NNN634497937725353547
    [quote="rmoorlag" wrote:
    No support anymore for the .WMF file extension?

    Roelof
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  • NNN634497937725353547
    I was able to get this to work. Change the Media Rendering engine for RAW to WIC before you import or re-build the .WMF files. The .WMF thumbnails should render properly.
    - PurpleShamrock
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