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First Impressions After Upgrade

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100 comments

  • NN215036UL14
    Hello

    I use windows 7 64bit.

    I wrote VBS scripts. Media Pro 1 uses different paths for storing scripts an so can't find the allready present scripts then but that can managed.

    But there is still a limitation on the number of VBS scripts you can have. It is around 100 according to my tests.

    I shoot dance competitions. Couples are numbered. When i go back to office, i need to identify the dancers.
    I might have 1000 dancers or more. When one couple member's name start with A and the other's name with Z, it is very long to scroll through the People menu. So i write vbs scripts organized in a tree this way:

    0xx/
    00x/
    001.vbs
    002.vbs
    003.vbs
    004.vbs
    005.vbs
    006.vbs
    007.vbs
    008.vbs
    009.vbs
    01x/
    010.vbs
    011.vbs
    012.vbs
    013.vbs
    014.vbs
    015.vbs
    016.vbs
    017.vbs
    018.vbs
    019.vbs
    02x/
    020.vbs
    021.vbs
    022.vbs
    023.vbs
    024.vbs
    025.vbs
    026.vbs
    027.vbs
    028.vbs
    029.vbs
    03x/
    ...
    ...
    1xx/
    10x/
    ...
    11x/
    ...
    12x/
    ...

    etc. It is quick to access the number script (that tags the picture with the two dancers names).

    But that doesn't work in EM2 nor in Media Pro 1.

    I opened support case #79401 for the bug in EM2. It was disgracefully closed with a "no support for
    user scripts" whereas it is not a user script problem but a limitation from EM2 to support more than
    100 scripts.

    I opened support case #88814 today for the bug in Media Pro 1.

    Best regards,
    Thierry BESANCON


    ps: i do found the grey/black theme ugly as most people. It is contrastless compared to EM2. As you see,
    i need to browse a lot through people tags. It was more readable before. Menu entries are too small too.
    Please provide us with a legacy theme.
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  • NN215036UL14
    Follow up with my impressions.

    CaptureOne is multi screen enabled.

    Media Pro 1 is not. I expected a lot that it would be.

    I opened support case 88815 to request the feature as Drew asked.

    Best regards,
    Thierry BESANCON
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  • NNN634407623648915965
    Sounds like we have another product perhaps rushed out too soon? I'll give this a real test tomorrow.. hope it is better than what I'm reading though!
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  • nancyr
    Thrilled to see this morning's email, then disappointed.

    Ugly, nearly-unusable interface. OK, you can fix that. Fine. Do love the use of the old iView icon. Nice touch.

    Still no proper media rendering of previews on Mac (Nikon NEF)! This broke at Leopard. Old codebase issues, I suppose, but Photo Mechanic has no trouble with it.

    Slow. Like G4 slow. Wow.

    So what are the advantages? I do my catalogs by year, so size does not matter. I'll just creak along till the PM folk get their catalog app out, and keep using EM for the DTP stuff in my day job. Pity.
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  • Kent M
    Congrats on the new release/update. I've looked at the new app only briefly but here are a couple requests/observations:

    File Format:
    Add support for OpenEXR 32 bit file format as "on" by default. Please!

    UI:
    I appreciate the dark tone, but unfortunately the current GUI is problematic - the balance of tonality in the menus at the left is not well handled. It needs finessing and the elements need to be made more visually 'quieter' - there's too much contrast in the menu area to the left.

    One of the main problems is the bright system scroll bars in the dark UI. If you have to go with a dark UI then please create your own style of scroll bars to complement it.

    Can you please be a bit more subtle with the selection colour, please make it darker. I know the Nuke UI is all the rage at the moment, the bright yellow colour on the very dark background, but once a few items are selected the yellow becomes overpoweringly distracting.

    If you're going to go with such an extreme UI design then please provide the tools/option to change the "skin" or alter various tones.

    Fairly jarring collection of tones:
    http://www.kentmatheson.com/public/images/sc1.png

    Brief rude suggestion of a possible direction:
    http://www.kentmatheson.com/public/images/sc2.png

    Functionality:
    When the Media Pane is active the scrollbars at the left do not function properly when a scroll wheel/swipe action is used, they're slow and unresponsive. When the Thumbnail pane is active they're fine. (I have an Apple Mighty Mouse).

    FYI, my machine:
    Model Name: Mac Pro
    Model Identifier: MacPro4,1
    Processor Name: Quad-Core Intel Xeon
    Processor Speed: 2.26 GHz
    Number Of Processors: 2
    Total Number Of Cores: 8
    L2 Cache (per core): 256 KB
    L3 Cache (per processor): 8 MB
    Memory: 6 GB
    Processor Interconnect Speed: 5.86 GT/s
    Boot ROM Version: MP41.0081.B07

    Sorry for the neg-head commentary, again, congrats on the release.
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  • NNN634407603735605557
    Warning: long post. A quick rant, then a list of issues I've experienced so far.

    IVMP3 was a great product. Then Microsoft bought it and it festered under the name Expression Media for nearly four years. Numerous bugs were added, compatibility with Microsoft products increased, but there was very little actual improvement. I've only been using the new software for a day and like I said, I'm worried. Please, please Phase One, please don't repeat Microsoft's epic failure. Please fix the bugs, listen to our feedback, and build a product that was better than IVMP3 was SIX YEARS AGO.

    Alright, I'm done ranting. My suggestions so far are relatively scarce, but I imagine I'll find more issues. It's enough, however, for me to keep using EM2 (ugh) for the time being, until some of these bugs are fixed.

    • The multiple folder selection issue (behaving like intersection rather than union, perhaps?). But yeah, this is just silly.

    • There was a bug released in EM which has frustrated me terribly, and was never fixed. It now appears in MP. For Catalog Sets, I have the option of displaying number of media items in a| Catalog Sets or b| Catalog Sets (Catalog Sets and Subsets). I almost always want to see the second option. But whenever I switch to the Info Panel, or quit and open, it reverts back to the first option. This is supremely annoying. Actually, the same is true of the Union/Intersection option; it always defaults and/or reverts to Union.

    • The color scheme. I don't hate it as much as others seem to, and I'll probably grow accustomed to it, but I'm not crazy about it. Little things like having horizontal lines between lines of text (as in EM) really help. I'm also not a fan of the teeny tiny Info/Organize panel buttons. Those will probably be the 2 most commonly clicked buttons in the interface; let's make them easier to find/click in a hurry.

    • Media rendering. Rendering of simple files (JPEGs, GIFs, DNGs with JPEG previews) takes a curiously long amount of time. My library is 99% DNG files with embedded previews. Imagine my surprise when double-clicking on a DNG thumbnail shows me a horribly pixelated version of the image (presumably the blown-up thumbnail), then a few seconds later a completely different version of the image courtesy the Phase One rendering engine. I do have "Use embedded preview" checked, but with Phase One rendering selected, it renders generic Phase One images, when I just want to see the embedded DNG preview that reflects all my painstaking changes. Changing the rendering engine to Apple helps, but there is still a lag from viewing a new image full-size and watching it transition from blurry thumbnail to the DNG preview. IVMP3 and EM never had this issue. It should be lightning fast. DNG conversion is part of many "best practice" DAM workflows, and IVMP was one of the first pieces of software to embrace DNGs. Please don't make this experience worse than it was 6 years ago.

    • I had some issues activating MP as well as re-saving my catalog files to the new format (what's with the mega long extension, anyway?). After moving MP to a different folder, I was asked to re-activate the software. Luckily, there was no issue, but I worry that if I do this again I might get a message telling me I've maxed out my activations or something like that. When I converted one of my old catalogs and saved as, it would not let me save the catalog after I made changes to it. I tried to write over the file, but nothing would happen. I had to close and re-open, then it seemed to work.

    • In thumbnail or list mode, when selecting an image not currently accessible, there is a fairly consistent ten-second (I timed it) delay from the "click" to the image actually being selected. During this time, the pinwheel of death appears and the program is frozen. This was not an issue in IVMP3 or EM. The software already knows which directories are not accessible... what's it trying to do in this ten seconds? This is a severely crippling bug, IMO. I cannot imagine any photographer being able to work if he has to wait ten seconds between clicks. This is CATALOG software—exploring cataloged "offline" media is supposed to be one of the things MP excels at. There is no lag in selecting online or local media files.

    • The Organize Panel scrolling issue in Media mode.

    That's all for now. Sadly I will be sticking with EM2 for the time being.

    Cheers,
    Cory
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  • Paul Silk
    [quote="harootun" wrote:
    Just tested sorting and it works fine for me. I'm on a Mac Pro using 10.6.7. People do know that one has to select all the images before sorting, don't they? 😉


    Yes I do know and it still does not work for me on Windows 7 with the new software, and no war about Mac v Windows please. 😉
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  • rainerfrey
    [quote="NNN634407603735605557" wrote:

    • Media rendering. Rendering of simple files (JPEGs, GIFs, DNGs with JPEG previews) takes a curiously long amount of time.


    I also noticed that issue, and it is annoying. I have two large catalogs, one with JPEGs from my EOS40D, the other with a collection of mostly smaller JPEGs of various sources. The catalogs are originally from EM2, and EM2 displays the same pictures on the same machine instantly, whereas Media Pro takes ~ 1 second per image. Browsing through a large image collection is no fun like that.
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  • NN177224UL
    How could Phase One release such an unpolished piece of software.

    C1 is so great and my expectations were high.

    Media Software where rendering is so slow should not be released at all, that just turns people off.

    Michael
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  • rmoorlag
    [quote="Paul Silk" wrote:
    [quote="harootun" wrote:
    Just tested sorting and it works fine for me. I'm on a Mac Pro using 10.6.7. People do know that one has to select all the images before sorting, don't they? 😉


    Yes I do know and it still does not work for me on Windows 7 with the new software, and no war about Mac v Windows please. 😉


    Yes, you can see here that the images are selected. I'm on Win 7 32bit and i logged a support call for this (88783).
    Roelof
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  • rmoorlag
    [quote="snahl" wrote:
    [quote="Drew" wrote:
    [quote="rmoorlag" wrote:
    apart from the GUI I find the disappearance of virtual earth a real loss.
    Roelof


    'Virtual Earth' is still present as 'View Location on Map'. Since 'Virtual Earth' was linked to Microsoft bing, we had to make some adjustments.


    New in Media Pro is that the location is simply displayed on a Google-map (provided GPS data is present) and it does not provide any functionality such as to manipulate existing or create non-exisiting GPS data like it was possible Expression Media2.
    This is not an adjustment, the is a step backward.

    Apparently removing a functionality is newly called 'make some adjustments' (see quote above).

    Is it a problem that the location is displayed on a Bing map (which is publicly accessible)?
    I find it hard to believe that the link to Microsoft Bing had to be removed as part of the purchasing contract of Expression Media. More likely it seems as if Phase One has some strange problem using Microsoft Bing.

    Whatever the reason may be, this very useful functionality to determine a location has disappeared and keeps one wondering.
    Phase One, please just make this feature functional as it was or make it even better so GPS data is written back into the image EXIF data section.


    This is what came back from my support call (88805):

    "Roelof,
    I can certainly pass that suggestion along however the adjustment is seen as an improvement as appose to a step backwards. The tool now simply requires some form of GPS Location data to work.
    The adjustment for the "View Location on Map" was made to reference Exif Data primarily. If you add Latitude and Longitude to an image (one without embedded EXIF data) in the proper Annotation field then you can view the tool just the same as images with embedded coordinates. This adjustment is to keep in line with industry standards for Exif/IPTC data.

    Kind Regards,
    Phase One Support"
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  • Dave Heap
    [quote="harootun" wrote:
    Just tested sorting and it works fine for me. I'm on a Mac Pro using 10.6.7. People do know that one has to select all the images before sorting, don't they? 😉

    You certainly didn't have to select first in EM2.

    I remember having to select first in a early version of iView.
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  • Dave Heap
    [quote="NNN634407623648915965" wrote:
    Sounds like we have another product perhaps rushed out too soon? I'll give this a real test tomorrow.. hope it is better than what I'm reading though!

    Looks like this product lacked a beta test program in the real world.
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  • Dave Heap
    [quote="NN215036UL14" wrote:
    I shoot dance competitions. Couples are numbered. When i go back to office, i need to identify the dancers.
    I might have 1000 dancers or more. When one couple member's name start with A and the other's name with Z, it is very long to scroll through the People menu. So i write vbs scripts organized in a tree this way:


    Sounds a complicated way of doing things. Why couldn't you just type the first couple of characters of the first dancer's name in the People field in the Info Panel - suggests and narrows the list the more characters you type. Then repeat for the the second member.
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  • Junction10
    [quote="Dave Heap" wrote:

    Looks like this product lacked a beta test program in the real world.


    No it didn't Dave, you're in it now. 😂
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  • harootun
    [quote="Dave Heap" wrote:
    [quote="harootun" wrote:
    Just tested sorting and it works fine for me. I'm on a Mac Pro using 10.6.7. People do know that one has to select all the images before sorting, don't they? 😉

    You certainly didn't have to select first in EM2.

    I remember having to select first in a early version of iView.


    Doh! Shows how much I know. I've been using an old version of iView on my Mac. Just tested Phase One Media Pro and you're absolutely right. No need to select the images. Works for me without selecting... guess I'm one of the lucky ones, since it's not working for everybody.
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  • SAXRUB
    Hello

    In past, I have successively use IView, EM1 and EM2.

    Today, I use EM2 under Windows 7 pro 64 bits

    I have just installed MediaPro: surprising! The installation is in English!

    First starting up:

    First disappointment: MediaPro is not translated into French!

    Second: during the display of the media Nikon NEF (D70, D300, D300S), these are very badly displayed and MediaPro is very slow to pass from an image to the other one.
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  • JimPogo
    [quote="harootun" wrote:
    ... People do know that one has to select all the images before sorting, don't they? 😉


    Sort works normal for me -- no need to have files selected.

    As for a rushed release, I'm just glad Phase One started <i>somewhere</i>. I actually am successfully using iView itself (not MS ExpressionMedia) in Snow Leopard just fine. I don't mind waiting for the next dot release, as long as it gets done.

    ANd the geotag thing -- that never worked for me in Mac ExpressionMedia anyway. I think it worked for Windows users, what with the MS ownership and Bing tie-in. But for me I had to use HoudahGeo anyway.
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  • NN636083565312187270UL
    Hey,
    Some mails back was mention that locations can be shown on map by using "View Location on Map", as in EM2.
    I really couldn't find the way how to do this...
    Have I overseen something?
    I'm WIn XP user.
    Lenni
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  • Dave Heap
    [quote="JimPogo" wrote:
    And the geotag thing -- that never worked for me in Mac ExpressionMedia anyway. I think it worked for Windows users, what with the MS ownership and Bing tie-in. But for me I had to use HoudahGeo anyway.


    Works fine for me in both Mac and Windows EM 2. You have to select Window> Virtual Earth first.
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  • NN636083565312187270UL
    Dave,
    It seems that this is exactly what I'm missing.
    I do not have Virtual Earth -option in Window menu
    Running XP
    Lenni
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  • rmoorlag
    [quote="Lenni" wrote:
    Dave,
    It seems that this is exactly what I'm missing.
    I do not have Virtual Earth -option in Window menu
    Running XP
    Lenni


    Hello Lenni,
    In EM2: Windows Menu > Virtual Earth
    in MP1: Winodws Menu > View location on Map

    However in MP1 this option is only available when photo's have geo-information in them.
    In EM2 you could use Virtual Earth also to geo-tag your images, that option completly disapeared in MP1.
    MP1 in fact only starts Google maps. When MP1 is closed, Google maps is not. There is no 'connection' between both.
    I find it a lost of very usefull functionality.

    Roelof
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  • NN636083565312187270UL
    Roelof,
    Ah, finally got it.
    Thanks, it works.
    Lenni
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  • Christopher Dubea
    [quote="rmoorlag" wrote:
    [quote="Lenni" wrote:
    Dave,

    I find it a lost of very usefull functionality.

    Roelof


    There has been a lot of lost functionality.

    As I noted elsewhere, EM2 had no problem viewing my NEF's saved from jpg's. Media One refuses to scan them. Testing this morning indicates that Capture One behaves the same way, so I shouldn't have been surprised.

    As far as I'm concerned it's $60 wasted as I will not be using MO. Wonder if I can get a refund........

    Unfortunate.

    chris
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  • NNN634272722125339672
    What'ts MediaOne? Sounds like a new cable service... 😊
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  • roelandvbb
    It seems that software customers are not very important to Phase One ( see 'support page needs media pro option', drew's answer), as it is a camera manufacturer and not a software producer. We should probably stop buying their (software) products and shop somewhere else? Phase One, get your software act together, please. I find this level of unreliablity unacceptable for DAM software that has been officialy released as a 1.0 version. It should have been distributed as a release candidate among former EM / IView users, they have our names/email addresses.
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  • Paul Silk
    [quote="roelandvbb" wrote:
    I find this level of unreliablity unacceptable for DAM software that has been officialy released as a 1.0 version. It should have been distributed as a release candidate among former EM / IView users, they have our names/email addresses.


    Indeed this would have been the smart thing to do and saved Phase One a lot of problems and bad web publicity.

    Experienced EM2 users would have quickly found the bugs (you just have to look at the forum to see that), this is something that companies like ACDSee and other Dam software companies do regularly.
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  • Christopher Dubea
    [quote="Junction10" wrote:
    [quote="Dave Heap" wrote:

    Looks like this product lacked a beta test program in the real world.


    No it didn't Dave, you're in it now. 😂


    And the kicker is we paid to participate 🤓

    I'm very upset at paying $60 for a "upgrade" that has serious capability retrogrades from previous versions.

    I've filed a support case and frankly if Phase One isn't able to quickly resolve the issue I'm going to request a refund.

    Seriously guys. I'm not paying $60 for a product I'm not going to use.

    chris
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  • NNN636712489140498075
    [quote="Drew" wrote:
    r the time being, as this is the first step in the right direction for this software in several years, it would be extremely helpful if we could get some performance and feature feedback. The more constructive information we can get in regards to functionality the faster we can improve it. From there, we'll tackle the small stuff like software themes.

    Drew:

    There's one GUI feature that I find very lacking. That's the highlight color for Catalog Sets, Keywords and other areas of the Organize panel when one is trying to drag and drop item on a set or keyword. I've missed the correct set/word several times. Please give serious thought on making the highlight coolo something bold like the orange color used when a catalog set or keyword is clicked on.

    The current black against the dark gray background of the Organize pane just can't be seen.

    W. Fritts
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  • Mountie
    [quote="opendoc" wrote:
    I just updated to new version. The GUI new color set is totally wrong: blacks everywhere and eyes are not able to focus on important elements.
    It's still possible to change the main panels colors but not for toolbars and left panels.

    I actually think the new color scheme is much better than the bright one of EM2. It gives much more focus on the pictures.
    But I agree, giving the user a chance to modify would suit everyone's individual tastes.
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