Roeland van Basten Batenburg

  • Total activity 29
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 4
  • Subscriptions 9

Activity overview

Latest activity by Roeland van Basten Batenburg
  • Roeland van Basten Batenburg commented,

    ok, thanks for the tip, I will try this. [quote="Nature Isme" wrote: Support got back to me promptly and I think we solved my issue.I'm a beta tester, and they suggested that I uninstall and then ...

  • Roeland van Basten Batenburg commented,

    I contacted support indeed, but was curious if I was the only one with the issue.My workaround is to open the picturefile in finder, then opening wit C1. Then it is indeed imported. Bit of a handfu...

  • Roeland van Basten Batenburg created a post,

    Synchronising a folder does not work

    When synchronising a Library folder (i.e. because I exported a .psd version and want to see that in C1) nothing happens. Procedure: I select a visible folder in the Library, i.e. "2017", richt clic...

  • Roeland van Basten Batenburg commented,

    I upgraded to 6.4.3 (Mac) the day before yesterday, and now I have exactly the same problem.HELP !!What to do when we can not process the actual image ?I just posted a support case - 107761

  • Roeland van Basten Batenburg commented,

    To happy to soon.Nothing solved. When looking for a solution, before I reset all preferences to default (which led to my previous conclusion), I also deleted all proxy files.Apparently, that caused...

  • Roeland van Basten Batenburg commented,

    I think I found the solution:I managed to access the preferences for a while, and unchecking "Prefer Embedded XMP over Embedded IPTC" solved the issue. Mind you, I use MediaPro to create metadata o...

  • Roeland van Basten Batenburg commented,

    The software behaves so bad that at the moment it freezes before I can unpack. I will try, because I am getting desperate here. Answers from support are useless, "send log files", any idea how many...

  • Roeland van Basten Batenburg commented,

    b.t.w., I created a support case, hope that helps.

  • Roeland van Basten Batenburg commented,

    This was allready mentioned just after the release of Media Pro, I don't remember the exact topic title. Anyway, I experience the same problem, since day 1, and it makes Media Pro unusable for me. ...

  • Roeland van Basten Batenburg commented,

    I agree:-)