Roeland van Basten Batenburg
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Activity overview
Latest activity by Roeland van Basten Batenburg-
Roeland van Basten Batenburg commented,
ok, thanks for the tip, I will try this. [quote="Nature Isme" wrote: Support got back to me promptly and I think we solved my issue.I'm a beta tester, and they suggested that I uninstall and then ...
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Roeland van Basten Batenburg commented,
I contacted support indeed, but was curious if I was the only one with the issue.My workaround is to open the picturefile in finder, then opening wit C1. Then it is indeed imported. Bit of a handfu...
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Roeland van Basten Batenburg created a post,
Synchronising a folder does not work
When synchronising a Library folder (i.e. because I exported a .psd version and want to see that in C1) nothing happens. Procedure: I select a visible folder in the Library, i.e. "2017", richt clic...
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Roeland van Basten Batenburg commented,
I upgraded to 6.4.3 (Mac) the day before yesterday, and now I have exactly the same problem.HELP !!What to do when we can not process the actual image ?I just posted a support case - 107761
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Roeland van Basten Batenburg commented,
To happy to soon.Nothing solved. When looking for a solution, before I reset all preferences to default (which led to my previous conclusion), I also deleted all proxy files.Apparently, that caused...
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Roeland van Basten Batenburg commented,
I think I found the solution:I managed to access the preferences for a while, and unchecking "Prefer Embedded XMP over Embedded IPTC" solved the issue. Mind you, I use MediaPro to create metadata o...
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Roeland van Basten Batenburg commented,
The software behaves so bad that at the moment it freezes before I can unpack. I will try, because I am getting desperate here. Answers from support are useless, "send log files", any idea how many...
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Roeland van Basten Batenburg commented,
b.t.w., I created a support case, hope that helps.
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Roeland van Basten Batenburg commented,
This was allready mentioned just after the release of Media Pro, I don't remember the exact topic title. Anyway, I experience the same problem, since day 1, and it makes Media Pro unusable for me. ...
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Roeland van Basten Batenburg commented,
I agree:-)