Tethering to new iMac

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David Helsby

• February 20, 2020 20:01

I have been tethering successfully to my MacBook Pro for years and now have a new iMac 21.5" Retina that doesn't see to want to do the same. It connects occasionally when it wants to, but not when I need it to, (ie every time!). Any suggestions or is this an iMac USB port problem?
Thanks in anticipation?

Kit: Nikon D810 via TetherToools Active Cable to iMac 2019 Retina MacOS Mojave into USB 3.0 port using COPro v12.1.5

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  Justin Katz

  • February 21, 2020 21:33

  If you need support for Capture One, then you should contact the Capture One team directly:
  https://support.captureone.com/hc/en-us/requests/new
  
  Kind Regards,
  
  Justin
  Phase One Technical Support

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  David Helsby

  • February 22, 2020 11:25

  Problem solved!
  Turns out the new iMac didn’t like having Nikon and Canon cameras checked in preferences. I unticked the Canon and everything works fine now. Interesting that my MacBook Pro has both ticked without problem...

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