Justin Katz
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Activity overview
Latest activity by Justin Katz-
Justin Katz commented,
If you need support for Capture One, then you should contact the Capture One team directly:https://support.captureone.com/hc/en-us/requests/newKind Regards,JustinPhase One Technical Support
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Justin Katz commented,
In the future, best to create a support case at support.phaseone.comSounds like the session has become corrupt - the good news is that this will not affect the images. Launch Capture One while hold...
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Justin Katz commented,
Hi Michael,You must be tethered to the computer to use Next Capture Adjustments. Right now you are using Capture One to just view images that are imported wirelessly to a folder, so changes that yo...
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Justin Katz commented,
We are looking into this and should have it back up and running soon. Please be patient.
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Justin Katz commented,
First, Verify problem comparing at 100% magnification. This is usually a product of two different preview systems – Capture One scales from Raw direct to Zoom level. If it is still different, tu...
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Justin Katz commented,
First, check your process recipes and see if it is happening with one or many or all. If one, recreate the recipe with a new one. It could be that the Process Recipe is corrupted or has invalid set...
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Justin Katz commented,
The RX100V is not yet supported in Capture One. We are working on it, as this is a big demand from our end-users, but there is no ETA available at this time.
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Justin Katz commented,
Here ya go:Capture One 8 is not compatible with Anniversary edition/update, whatever you want to call it. Your option is to either downgrade your operating system to standard Windows 10 or upgrade ...
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Justin Katz commented,
We did not recommend disabling all Windows updates. You mentioned in your case that it is impossible to turn them off. We simply stated that you can, that is all. Windows 10 Anniversary Edition wil...
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Justin Katz commented,
This should be working properly now. Please let us know in you find that are still not receiving email notifications after checking the appropriate boxes in your user control panel.