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Mac OS and layered TIFF files

James Ogilvie
Since becoming a C1 believer in v8, I have been loving this software. So much so that I completed the P1 Certified course, and learned a lot. I learned in v8 that handling of layered TIFF files in C1 Pro was problematic. This will seem like a very, very old issue for those who have stuck with C1 over the last three revisions.

At the time I was content to not worry about the fact that layered TIFF handling was "broken", as the need to store layered tiffs in C1 was not a concern to me. I was sure that it would get fixed and when I needed it to work at some point, it would.

Here we are in v10, and this feature is still broken on the Mac. I would file a support ticket for it, except that I know that many people have reported this way back in v8 and they are told that P1 is working on it. So P1 is aware, but is it really being fixed?

For those of you unfamiliar with the issue, it is essentially:

- Edit with Photoshop using the 'edit with' menu option
- image opens in PS. Add layers, save
- Layered TIFF file is sent to C1, but it takes 1-2 minutes depending on your hardware, for C1 to render the preview. During that time, ALL previews seem corrupted. Attempting to switch your view to a simple RAW file that already has a preview, causes the preview to seem 'lost' and you get a thumbnail resolution image that looks like a fresh RAW file with no preview. At this point the software becomes highly unresponsive when trying to work with images, because there is a serious preview rendering issue in play.

According to some folks in the C1 facebook group that I joined, this problem seems limited to the Mac as it does not appear to be a problem on a Windows machine. I can of course not confirm this, I only know that on my 2009 Mac Pro and my 2015 Macbook pro retina, this issue is identical.

I am now at the point where saving layered TIFF files is very important to me. It would be great to hear from P1 about the status of this. I have become a very serious advocate of C1. It's pretty magical in many ways, but I find myself changing the subject when talking to colleagues who use (other software, shall remain nameless) that just handle these files properly.

Please P1. Tell us what is going on with this - is it actually, truly, seriously being worked on? It seems odd to me that this has persisted for so long - surely many of us want to deal with layered TIFF files without consequence? I don't want to flatten my files anymore so that C1 can deal with them properly.

Please let us know what is going on - and thank you so much in advance.
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Comments

9 comments

Date Votes
  • NN635124459955142762UL
    I"m experiencing this problem too. I've also reported it. In my view it's an extremely serious problem; a photographic workflow that cannot include a solid to and fro to Photoshop is not a realistic workflow. Moreover, it's alarming that it's been lying around unfixed for so long.
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  • James Ogilvie
    [quote="NN635124459955142762UL" wrote:
    I"m experiencing this problem too. I've also reported it. In my view it's an extremely serious problem; a photographic workflow that cannot include a solid to and fro to Photoshop is not a realistic workflow. Moreover, it's alarming that it's been lying around unfixed for so long.


    When did you report it, if you don't mind me asking?
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  • NN635124459955142762UL
    I can't be absolutely sure but I think probably a month or two back. There was a dialog, so I know it reached someone.
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  • mli20
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  • David Vercruysse
    Hi !

    The good side of having layered photoshop tiffs files in a sub-files (for exemple) and a flattenend tiff version, is that in a catalogue mode of work, you can only have the RAWs and de masters files.

    The catalogue is then lighter, faster and filtering is even more efficient ! 😉


    For exemple :

    I use sessions for project (in that way there is no import and rapidly at work).
    Once it's done I archive my files in catalogue (only RAWs and Masters)

    my folder look like this :

    1-Base-capture images (raw) - > in C1.
    2-Work in progress (wip layered photoshop files in TIff's ) (in a sub-folder not in C1)
    3-Masters (flattened tiffs) -> In C1
    4-Output files (Tiffs, Jpegs etc..) - > made with C1 recipies (not in C1)

    Hope it can help ! 😕

    David
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  • James Ogilvie
    [quote="mli20" wrote:


    I followed your link but am not entirely sure what point you're making with it, since many things are said in that thread. Can you clarify?
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  • mli20
    [quote="James Ogilvie" wrote:
    [quote="mli20" wrote:


    I followed your link but am not entirely sure what point you're making with it, since many things are said in that thread. Can you clarify?


    Just providing perspective...
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  • Steve Bernhardt
    Time to put my two cents in...

    I am a retoucher working in a studio filled with multiple shooters, who all shoot in Capture. Too stubborn to switch between LR and C1, I also work with layered Tiffs as it make organizing my project files much easier. I also have noticed that the previews will bring my system to a halt, and at times C1 will crash. As more and more retouchers are switching to Capture as their raw converter of choice, I certainly hope that this issue has been recognized, and I hope we will see a fix in the next software version.
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  • Veeral Patel
    I have answered this on a different thread, , but recently I installed Windows via BootCamp.

    I found out that large TIFF files (>1.5GB) has no lag under Windows 10 when clicking on the thumbnails. There is definitely an issue of this feature under MAC OS. Version 9 & 10 has had the same problem under MAC OS.
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