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"Media View" panel shows Thumbnail resolution images

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7 comments

  • Drew Altdo
    Kent,
    Can you provide some details about File Type and System you are using?
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  • James Lauritz
    I "upgraded" to Media Pro from EM2 last week and have exactly the same problem with images now not rendering at full size in the "Media" tab of the catalog. All I can get is the thumbnail view (or a horribly pixelated full-screen version at fit height/width). Here, the info bar tells me the image is 100 x 150 pixels - but is a 7.8MB JPEG. Under the "Thumbnail" tab, image size is listed as 3264 x 4896 pixels.

    Ditto for TIFF files.

    DNG previews, however, show at 533 x 800 which is probably the size set at conversion from original CR2 RAW files. However, they do not show any of the ACR adjustments which makes it difficult to distinguish hero files from overs.

    My system is Windows 7 64 bit
    i7 CPU 860 @ 2.8GHz
    16GB RAM
    NVIDIA GeForce GTS 250 4GB Video Card

    Can this please be resolved, or I will need to simply keep using EM2 as this renders Media Pro useless.

    Thanks

    JAMES LAURITZ
    0
  • Paul Silk
    [quote="NNN634244245842171376" wrote:

    DNG previews, however, show at 533 x 800 which is probably the size set at conversion from original CR2 RAW files. However, they do not show any of the ACR adjustments which makes it difficult to distinguish hero files from overs.

    My system is Windows 7 64 bit
    i7 CPU 860 @ 2.8GHz
    16GB RAM
    NVIDIA GeForce GTS 250 4GB Video Card

    Can this please be resolved, or I will need to simply keep using EM2 as this renders Media Pro useless.

    Thanks

    JAMES LAURITZ


    James whatever you do , do not rebuild those DNG previews using MP1 or you will lose them and be stuck with thumbnail size previews.
    0
  • Kent M
    [quote="Drew" wrote:
    Kent,
    Can you provide some details about File Type and System you are using?


    Hi, thanks for your reply.

    It happens with all file types. Though I see now that it occurs on drives on the local network only, not on drives that are connected directly within my machine. Is there anything, permission-wise that would cause this? Though I am 777 on all dirs that this is occuring in...

    I have another browser, xnview, that does not show this problem, views the files corrctly at thumbnail and full res views, s I'm certain its something with how mediapro is working my company's network set up. Also possibly related to this is the fact that mediapro does not build thumbnail icons until I force it to do manually (cmd b)
    0
  • Kent M
    [quote="NNN634244245842171376" wrote:
    ...exactly the same problem with images now not rendering at full size in the "Media" tab of the catalog. All I can get is the thumbnail view (or a horribly pixelated full-screen version at fit height/width). Here, the info bar tells me the image is 100 x 150 pixels - but is a 7.8MB JPEG. Under the "Thumbnail" tab, image size is listed as 3264 x 4896 pixels.


    Yes, thats the issue exactly.

    I should add I'm on a mac, 10.5.8

    Thanks
    Kent
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  • Kent M
    [quote="Paul Silk" wrote:
    [quote="NNN634244245842171376" wrote:

    James whatever you do , do not rebuild those DNG previews using MP1 or you will lose them and be stuck with thumbnail size previews.


    Can you expand on this please? I'm running version 1.0.1.50536
    0
  • Al Oomens
    I had the same issue (media view showing thumbnail size images). Once I restarted MP everything was fine. Kind of strange, but at least it's working now.
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