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Can't see or open folders

Vaughn
I'm completely stumped. I own and use CO pro version 7.

Yesterday I installed a new motherboard and did a clean install of Windows 7. I then downloaded CO 7 and activated it.

I don't understand or use sessions or catalogs. I simply import files (with another program) and then go to a photo folder and open it in CO.

With CO now, I don't see all the drives and the drive with my photo folders shows up with no folders at all. I can confirm there are a lot of folders on that drive using Windows Explorer.

How do I see and open folders?

Vaughn
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Comments

8 comments

Date Votes
  • Paul Steunebrink
    Is it an external drive you are referring to?
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  • Vaughn
    No, there are two internal drives that I was using just before I changed the motherboard. Now neither one shows in CO even though they both show in Windows Explorer of Windows 7.

    Vaughn
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  • Per Ulrik Pedersen
    In Library, the first drop down list at the top, choose Session. I got a similar problem because after installling CO7 it was set to Catalog. May be you have another problem, but it is worth to check out.
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  • Vaughn
    I have processed some files and when I want to choose where to put them, I can navigate to a "missing" drive. There I can see all the folders on the drive.

    There's nothing in the Library drop down that seems to help. Thanks for the reply.

    So I still can't select folders to work on.
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  • Per Ulrik Pedersen
    Hi again!

    Here is the reply I got after I contacted the support because my folders were not visible in library, but again may be you have a variant of the same problem:

    Dear Customer,

    Under Library select session instead of catalog and you will see your folders.

    Another option - from top menu-->file-->new session click OK and your are done.

    Regards,
    Phase One Support
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  • Vaughn
    New session worked! I have the folder hierarchy.

    While I have found Windows 8 unfathomable and counter intuitive, Capture One may have surpassed even that program.

    Thank you for your help. I surely needed it.

    Vaughn
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  • Vaughn
    I am so grateful.

    I am doing so well again!

    Vaughn
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  • Dave R
    Thank goodness I found this link, I have been using Capture One for years in addition to Lightroom but when 7 came out and seemed to oblige me to have yet another catalogue on my system I gave up on it. I have regretted that as I prefer it in many ways to Lightroom but Lightroom has some advantages such as direct access to my smugmug account. Using sessions however I can now use 7 just like I did 4, 5 and 6 to work on individual files that can be best processed in Capture-One - I shall buy my upgrade from 6 to 7 straight away. 😄
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