Skip to main content

⚠️ Please note that this topic or post has been archived. The information contained here may no longer be accurate or up-to-date. ⚠️

What you have done is almost criminal

Comments

31 comments

  • Dayo
    I am sure a few would read my post and wonder what is going on.

    Well that is the voice of pure frustration.

    Here is an image from an MP 1.2 catalogue

    http://capture360.net/share/data/507/MP.jpg

    It displays a pixelated mess like this for about two minutes for each image before finally giving me a rendering I don't want in the first place.

    Compare that to this from EM 2

    http://capture360.net/share/data/507/EM.jpg

    It opens nicely, shows me the rendering from my capture NX edit ... just as IView did and just as I want it.

    How is this an upgrade?
    What exactly has PhaseOne done to screw it up?

    Where is the freaking Manufacturer rendering?
    Why do I have to look at a pixellated image for two minutes for each image I open and in any case, I am going to get the so called PhaseOne rendering.

    I do not want your rendering ... Please give back what you took away!!

    I am really hoping mad at this continual regression.
    0
  • Permanently deleted user
    I won't argue with you since I'm still using EM myself.

    If you don't mind entertaining a tangentially-related question...

    It looks like you're using a Mac. How do you get EM to display your Capture NX 2 edited NEFs? I thought that capability was lost with Mac OS X Leopard. Or are you displaying a derivative NEF (e.g., a different file than the original)?
    0
  • Dayo
    I run OS X 10.5. BTW, this is on a Mac Pro with 16gb of RAM where I have to put up with this incredibly slow rendering ... never mind that it is using a rendering I dislike to start with. I just don't get it. Don't the developers see what EM does on the rendering front (instant) and notice they have messed something up?

    Anyway, I have been reading up on threads on this forum and just only discovered that PhaseOne have basically decided to drop support for NX and instead trying to force me to use CaptureOne to maintain compatibility.

    Well, I tried CaptureOne when I got the copy they offered on acquiring EM but decided to pass on it. I struggled to get my head around it and don't like sidecar generating software anyway. The killer with it was that I couldn't simply open one image from EM, edit it and be done with it without it trying to load my entire library of images first. Anyway, I just didn't like it.

    I have used an NX based workflow for several years. IView and EM fit perfectly into that workflow. They did the job I wanted them to do, annotation and finding stuff, without trying to control what I use for other parts of my workflow. Now PhaseOne has come along and decided to wreck this.

    Well, Capture NX is the single most important part of my workflow and anything that does not fit in with it has to go. So instead of raging at PhaseOne, I think my best bet is to look for an alternative DAM tool that gives me the following key items

    1. Shows me what I have done in NX
    2. Can use the controlled vocabulary from John Beardshaw that I have built up and expanded over the years starting with IVMP2
    3. Will sync my annotations back into my NEFs and not a sidecar file
    4. Does not involve some LR/AP type "library"

    Two "great to have" but perhaps not critical points are:
    A. Can display NEFs created from jpegs etc.
    B. Is scriptable using Applescript

    If there is a Mac tool that can do this, I'll dump this rubbish and move right away.

    I think Photo Mechanic might come close at the least and I'll start investigating that.
    0
  • stefanschoenfeld
    @ Dayo:
    Thank you for your post; I could not agree more.

    Once I bought EM2 as an "upgrade" for iView3, attracted by the magical term "hierarchical keywords".
    Without testing it before - my mistake - wrong thinking even microsoft would not been able to ruin iView3.
    I got a brand new piece of scrap.
    After several outraged letters to the microsoft "support", they proudly (!) presented SP1 with over 400 (!) bugfixes.

    Since these days I think the unbelievable has become reality:
    they want you to pay for destroying your software and/or your work.

    I spent hundreds of hours (no joke, word-for-word) with my picture-archives; take 20, 40, no matter what EUR per hour and you have an idea of the minimum value of this work.
    And MP empties metadata-fields?! Yes, this should be called "criminal".
    Poorly functioning software is one thing, but destroying software...
    I don't see any sense of responsibility neither by microsoft neither by phaseone. Really frightening.

    You ask, what phaseone really did?
    Well, we now have an abominable GUI in black ( with unusable listview, lightest grey on white - bravo, such an idea is not so easy to find) with insane icons.
    - Question: which misled devil whispers in out-of-control-designers-ear, black is the best suitable environment to judge pictures?
    And we have, highly important and long for so many years, a five character catalogextension.
    Since Quicktime 7.3 we have indeed a never fixed "eight dot three"-character filename-problem (yes, apple is the holy grale, objectively), but, what the heck, our extension is the future.

    We are witnessing how phaseone gives the word "professional" a whole new meaning.

    So, thanks again for your post. Your "voice of frustation" is mine too; my conclusions are the same.
    0
  • Dayo
    Don't mention the UI. I ignored that because there were bigger problems.

    Anyway, I thought I'll see how it would work if I used COne. I.E., see what would happen if I give in to thescheme to push me to COne. So I right click and tell MP to open using COne.

    I get a scary message about them wanting to overwrite my metadata, I tell them not to and COne them proceeds to slowly load up my entire library for the next few minutes and then spends another few minutes rendering the thumbnails during which the whole thing is not responsive. I wait patiently as it is building the library I stuff I guessed.

    About 10 minutes later, I am able to do some edits on the selected image. I then go back to MP and select rebuild Item and the COne edit comes through. Here's the kick in the teeth. If I as much as flick to another image in MP and return to the COne edit version, it is a15 second wait for it to render again.

    When I select another item to be opened With COne, it tries to delete stuff and then starts loading the whole set of images in the folder again (4,000 in this folder). Then it starts rendering the thumbs although now a bit faster and don't have to wait as long to start editing it.

    Not workable at all and what's the story with the metadata deletion?

    Anyway, started my PM trial.

    Almost 10 years since I started using IVMP, the journey has been brought to an abrupt halt. Thanks for nothing guys.
    0
  • Bubba5
    Nikon manufacturer rendering broke for me when I moved from Leopard (10.5) on a G5 Mac to Snow Leopard (10.6) on an Intel Mac.

    syncrasy wrote:
    It looks like you're using a Mac. How do you get EM to display your Capture NX 2 edited NEFs? I thought that capability was lost with Mac OS X Leopard. Or are you displaying a derivative NEF (e.g., a different file than the original)?[/quote]
    0
  • Permanently deleted user
    [quote="Bubba5" wrote:
    Nikon manufacturer rendering broke for me when I moved from Leopard (10.5) on a G5 Mac to Snow Leopard (10.6) on an Intel Mac.


    Thanks, Bubba. I wasn't sure which combination of Mac OS + processor was the culprit. My G5 died last year when it was still running Tiger. I leap-frogged straight to Snow Leopard on an Intel Mac (I never owned Leopard). I had to make extensive and annoying adjustments to my workflow (involving derivative JPEGs) just so I could see my NEF edits in EM.
    0
  • luckyluke11
    Does Phase One really delete Metadata?

    A few days ago I went to a Catalog I started over 10 years ago with iView's very first version, to discover that a significant amount of files had no metadata left, which was literally years of regular work. I was shocked as I thought for sure that I had catalogued them all properly. Now that I am reading this post, I am finding out that MP might be deleting metadata?

    Is this a reason for a class action lawsuit? Even though I do have earlier back ups of these catalogs, is there a way to recover lost metadata when in fact I have added metadata to files since those catalogs were last opened? This is tragic indeed.

    I had met the original creators of iView when it first came out, and couldn't thank them enough. I had been using Cumulus, but Cumulus also lacked Large Previews, so I switched to iView which I loved until Microsoft took it over, and yes, we're now in third generation destruction of something that truly worked beautifully for years.

    Sigh.
    0
  • stefanschoenfeld
    "Does Phase One really delete Metadata?"

    I can't confirm this by own experience; because after reading these posts:

    viewtopic.php?f=43&t=10549
    viewtopic.php?f=43&t=10908
    and
    viewtopic.php?f=43&t=10547
    and
    viewtopic.php?f=43&t=10516
    (issue seems solved)
    and
    viewtopic.php?f=43&t=10956
    and, most important:
    viewtopic.php?f=43&t=10731

    I instantaneously stopped my own testing with MP.
    The way MP handles metadata seems very questionable, to say the least.
    If there is the slightest suspicion, that DAM-software corrupts work already done, than it is out of the question.
    0
  • Jim MSP
    [quote="stefanschoenfeld" wrote:
    "......
    and, most important:
    viewtopic.php?f=43&t=10731

    I instantaneously stopped my own testing with MP.
    The way MP handles metadata seems very questionable, to say the least.
    If there is the slightest suspicion, that DAM-software corrupts work already done, than it is out of the question.


    The issue with MP deleting LR adjustments has been resolved with the new version. However, MP and LR still do not communicate well with color labels.
    0
  • stefanschoenfeld
    @ Jim MSP
    thank you for this update, good to know.
    0
  • Jim MSP
    Two notes from the Lightroom site where I am also discussing this.
    I sent them some sidecar files.

    1. The MP file says <xap:Label>None</xap:Label> - you're right, MP's not recording a label
    and
    MP uses the Urgency field. I can't recall the historical reasons but they date back to the time of iView.


    Thus, color labels in MP cannot be sent or received to/from Lightroom.

    Everything else seems ok.
    0
  • Permanently deleted user
    I was one of the photographers featured on the Iview and Microsoft Expression Media site as a "noted" user. I too am terribly saddened by the poor job done by Phase One. The graphics alone are atrocious and render the app unusable UNLESS it was so vastly improved or better than anything else. Instead it has been seriously downgraded and the Phase ONe people, from their lack of response to the complaints, don't care. I would think that even if MP were not a money maker for them, they would be afraid to do this to a GREAT app because who now wil trust Phase One products. They go to the bottom of my list. Maybe we can chip in and get Yan Calotychos (the creator) to come back and buy this up again or just get phase one to turn it back over to him to re-create and improve. Under his direction, it was near to the smartest graphics program ever written for Mac, in terms of ease of use to do what it is supposed to do. Now its a sad joke. I haven't even bothered to see if it corrupts metadata because I see no reason to use it. Can anyone give me one thing about this iteration which is better than the old version, Expression? I am on Snow Leopard and Expresion Media still works fine. Its buggy of course, but not intolerably so. Too bad, because Iview made having a digital archive decently pleasant. This (and other cataloger apps) are a joke. Lets beg Yan to come back.
    You can't see or differentiate the icons at the top. Why not leave the old ones? Text is impossible to just take in with a glance, you have to disrupt your attention to gaze at the icons to be sure they work properly.
    0
  • ronaldnztan
    @NN234793UL1

    If you are a noted user, sir, I suggest you use your blog and your resources of followers to campaign against the abominated software that is MediaPRO. I upgraded (paid 60 bucks) when I got Expression Media 2 for free because I was their PRO user or their CaptureONE PRO software.

    C1PRO was PhaseONE's flagship software to accompany their bread and butter of selling their MF backs.

    Anyway, complaining here isn't going to get your dissatisfaction heard. It is best to log into your user account and resend that exact message along with disclosing your featured/noted status.

    I am just "sucking it up" and using MediaPRO to catalog and embed metadata because I didn't want to waste my money. I bought it.

    NOW...I think P1 is doing what they could since remember they didn't write the code. I am certain the P1 developers and coders are trying to understand the original coder's algorithms and whatnot. I am trying to be "forgiving" because I use their CaptureONE PRO like there is not tomorrow. It is simply the BEST raw software converter. P1 did RIGHT with C1PRO. On those grounds, I am hoping the P1 will make MP a great product.
    0
  • NN159009UL4
    As I suggested in another thread, it would be in the best interest of Phase One to immediately suspended sales of MP, pending a rework of the program by an knowledgeable engineering staff . If the deficiencies of this software are not dealt with quickly the ultimate result may be a significant degradation in the reputation of a manufacturer known for the quality of it's products.
    0
  • judophotos
    Can somebody please take this post down. It is annoying me. To use the word criminal is totally unwarranted and I am sure Phase One is doing everything it can to improve the product for us all and this post does not help.

    http://img704.imageshack.us/img704/9590/putinvizerfooter.jpg
    0
  • rawshooter
    [quote="judophotos" wrote:
    ...and this post does not help.

    ...and your post either.
    Btw your signature is annoying me. Can somebody please remove it?
    0
  • judophotos
    I will clarify this. I do not object to the content of the posts, it is using the word "criminal" which is unwarranted, on the heading and in the posts. Everybody using this cataloging software, and I have done so since the iView days, has a reason for doing so. Mine is the unique People database. The more copies that are sold then more will be invested in it. "Criminal" at the top of a user forum drives potential buyers away whose purchases will help future development of the product.

    http://img211.imageshack.us/img211/660/yangfooter.jpg
    0
  • NN159009UL4
    OMG
    0
  • Drew Altdo
    Judophotos,
    Please reference Rule 12 of the forum;

    "12 Please keep signatures in the body of your posting to no more than two short lines, to ensure that the thread's content remains eminently readable. Do not include signatures that serve primarily to promote a product or service, do not include photos and do not include extended lists of the contents of your camera bag."
    0
  • David Mantripp
    Just to redress the balance a bit, I'd like to say that despite being very wary I took the plunge and am now using Media Pro 1.1 routinely (taking care to keep my Expression Media catalogs carefully backed up) and I've had no issues at all. Zilch. Totally stable, responsive. Just works. On the other hand, it doesn't really do anything new, at least not on the surface, and the UI designers should be sent home with their guide dogs and white sticks ... but otherwise, it is a bit underwhelming, so far, I don't really see the need for the hatred.

    Of course I could just be lucky.
    0
  • rainerfrey
    [quote="David1" wrote:
    Just to redress the balance a bit, I'd like to say that despite being very wary I took the plunge and am now using Media Pro 1.1 routinely (taking care to keep my Expression Media catalogs carefully backed up) and I've had no issues at all. Zilch. Totally stable, responsive. Just works.


    same for me, except that image rendering which has become a bit slower than before.
    0
  • NN122823UL2
    So at best, PhaseOne has done nothing except slow the program down and give it an awful interface. Alright.

    It's crucial for everyone to keep their eyes on the prize. PhaseOne has purchased a program at what I imagine is no little expense from Microsoft. They have full time staff (I assume?) working on it. There are many of us iView fans who are used to other products like Lightroom, so this is their big chance to win us over to the new iView and to PhaseOne as a whole.

    This isn't happening.

    Read the Isaacson biography of Steve Jobs. He wasn't perfect, but he understood that many products are badly designed. PhaseOne needs to understand that this is the first problem with iView. The new GUI is a disaster. Rip it off, go back to the original. It's not so hard. Some post somewhere from PhaseOne even suggested that we should get over it since it's easy to change. Fine! Then change it. NOW. Drop your dinner in the trash, go and change it. Don't rest until it's done.

    Next up, listen to the few of us who still want this program. Bring it up to snuff in terms of managing modern assets. Restore all the crucial functionality that was lost over the years (drag and drop to Microsoft Powerpoint, cough cough).

    Once all this is done, we will help you make a product that is sorely needed in the marketplace. Trust. Believe.

    Or perish.
    0
  • Wolfram Hölzel
    First of all, sorry for my bad English.

    Second: the use of the words "almost criminal" is for me absurd. Criminal to change the color of the gui? I can't take this person serious.

    I prefer dark colors and I like the new GUI. Better would be, that everyone can change it, like he want.

    Third: I always have problems with Microsoft's version (mostly crashes, never could be the programm run for longer than 15 min.; it make me sick). So I changed to IDimager. Now, with the currently version of PhaseOne I have no problem anymore. Maybe I am the only lucky person. But for me, they didn't slow down, they fix some Problems and change the interface for me to a better one. But the way how people been critized is very strange (just my 5 Cent). 😊
    0
  • Le_Lion_07
    Hello from France.

    Agree with you... I prefer the dark GUI too and I have no special problems with MP 1.

    I tried IDimager, but this DAM is not avalaible in french and it seems to me very (very...) complicated. MP 1 is easy to use and very efficient (I must say that I use only .jpeg files and I consider only the DAM).

    Of course, many improvments are necessary like, for instance, the integration of the most recent IPTC/XMP fields, but I stay full of hope...
    0
  • Permanently deleted user
    [quote="Drew" wrote:
    Judophotos,
    Please reference Rule 12 of the forum;

    "12 Please keep signatures in the body of your posting to no more than two short lines, to ensure that the thread's content remains eminently readable. Do not include signatures that serve primarily to promote a product or service, do not include photos and do not include extended lists of the contents of your camera bag."


    Are you effing serious?

    This is the only input you wish to make on this topic?

    Yea, it's over. Done, finished.

    You guys have done an amazing thing and made Microsoft look good. I honestly didn't think that was possible.

    Congratulations.

    🤓
    0
  • Wolfgang Plattner
    Hi Wolfram,

    you are not alone ... just ignore it.
    0
  • Keith Reeder
    [quote="ChrisD" wrote:
    Are you effing serious?


    Less of that, Chris. This is a user to user forum, and Drew's comment is proportionate to his "official" role here - he's not obliged to comment at all.

    There's a proper way to raise issues - the support case. Users bawling on here might make them feel better, but it won't make a bit of difference to what Phase One does with the software.
    0
  • NN159009UL4
    Has anyone considered that the varing performance of MP reported in this thread may be at least partially related to file size and format. I cannot begin to tell you how slow and inconsistent this software worked for me using an IQ160. Coming from a Canon 1Ds III, Photo Mechanic, Lightroom and Bridge I found the latest version of MP to be absolutely useless regarding my needs. Perhaps future improvements will allow its use in my workflow so as to take advantage of it's integration wth Capture One. I must also note that as far as I am concerned the visual appearance (GUI) of this or any other such professional product always takes a back seat to reliable and consistent performance.
    0
  • Dudikowski
    [quote="Keith Reeder" wrote:
    There's a proper way to raise issues - the support case. Users bawling on here might make them feel better, but it won't make a bit of difference to what Phase One does with the software.


    Perhaps you mean that there's a proper way to be ignored by PhaseOne?

    I have passed through the support with a bug so serious it affects the hole point of this software (can't scan files) and a possible solution but they are not interested.

    The only thing at this point in time that could make me reevaluate PhaseOne as a company would be if they started to inform us customers what the F is going on. I have zero trust for what they are doing and would never pay for any other product at this point in time. Only open information can solve this. The silence is killing this company right now.

    Inform us why we see tiny itsy bitsy updates but nothing is done about major bugs that makes the program useless. I'm not talking about the forum. They have our email addresses or they can put something up on the web. Since I have bought MediaPro I have received 57 emails. All of them selling more products. None of them telling me why the F this program is still useless. I can read between lines and see the "message" they are sending me.

    Let's not care about major bugs. Let's advertise!

    Sorry, but there is no other way to say this.

    This is the end of the road.
    0

Post is closed for comments.