C1 "open With" and "Edit With" Plugin not working

Holger Hessenthaler

• June 27, 2020 22:23

Hi

after upgrading to the newest C1 Version (20 Pro Build 13.1.1.31) the "Edit With" and "Open With" Menus are empty.

In Preferences -> Plugins there is an error message "Plugin Settings could not be retrieved" and a "Retry"- Button. Clicking the button has no effect.

I have tried reinstalling and deleting all folders with settings. I am using Windows 10 1909

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  Filthy Lucre

  • June 27, 2020 23:02
  • Edited

  I believe this is a known issue which awaits resolution. You may wish to revert to the previous version.

  It's events like this that keep me from being an early adopter of software/OS updates.

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  gb

  • June 27, 2020 23:57

  Seeing this too.

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  pgrat

  • June 28, 2020 08:33

  Hi,

  Yes, it's a known issue. See here : https://support.captureone.com/hc/en-us/community/posts/360012189058-Loss-of-Plug-ins-in-C1-20-build-13-1-1-31 

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  Samoreen

  • June 28, 2020 10:04

  Hi,
  
  If there was a moderator on this forum and if we had a way to call him/her, we could ask for a merge of all the many threads about the terrible OpenWith plugin. It will soon deserve a dedicated forum.

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  bilderfreund

  • June 28, 2020 10:12

  Hello from Hamburg,

  the same problem with Open With Plugin 1.0.1 under Windows 10 1909.
  After installing Windows 10 2004 it looks better.
  For example Affinity Photo and some other Apps are listed and worked, but Google Nik Collection tools are not included.

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  pgrat

  • June 29, 2020 07:22

  Hi,

  I have this same problem with Win 10 2004 !

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  Dominic Lee

  • June 29, 2020 08:40

  I submitted a supoprt ticket for the issue and they have officially recognized the problem and are working on a fix. 

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