Skip to main content

⚠️ Please note that this topic or post has been archived. The information contained here may no longer be accurate or up-to-date. ⚠️

Cannot enable Open CL

Comments

55 comments

  • Paul725
    I am looking to upgrade my main PC to Sandy Bridge in the couple of months.

    What would be useful is to have an example of a good AMD and NVIDA card that works well with C1 not necessarialy top of the range

    We would then know what is the minumum requirement, what about these two mid range card work, which currently appear to be the optimun performance / price

    e.g. NVIDA 460 1gb or an AMD 6850 1gb

    Is the NVidia 580GTX overkill if just for DSLR files e.g. 20 to 30 mb
    0
  • Permanently deleted user
    I just finished building a new PC with more up to date CPU and GPU running the Windows 7 64-bit and AMD/ATI 10.12 driver. Finally the Open CL option is enabled on the CO Pro 6.0.1!

    The new system consists of:

    Intel Core i7 870 (Lynnfield)
    DDR-3 1333 SDRAM (8GB)
    ASUS P7P55D-E LX MB
    Radeon HD 5770 based video card with 1GB GDDR5 RAM

    For some reason, the first install of the Windows 7 on a brand new HD did not work (Open CL still disabled). The second install with a repartition and a reformat did. By the way the slowest part of the system according to the Windows user experience rating is the hard drive, 5.9. The other scores are 7.4 to 7.5. Other than the display driver, the stock Windows drivers were installed.
    0
  • Jim MSP
    Nelson,

    It sounds like my system, except I am running CO6x.
    I have a different HD, but the rating is about the same.

    I will be interested in your experience in the software operation with the Open CL turned on.
    If I operate on a small number of photos with CL turned on, and right after software startup, everything is generally fine.
    Once I load a large number of files, and the program memory exceeds about 1G, then things begin to fall apart.
    0
  • Lionel12
    [quote="Paul27" wrote:
    I am looking to upgrade my main PC to Sandy Bridge in the couple of months.

    What would be useful is to have an example of a good AMD and NVIDA card that works well with C1 not necessarialy top of the range

    We would then know what is the minumum requirement, what about these two mid range card work, which currently appear to be the optimun performance / price

    e.g. NVIDA 460 1gb or an AMD 6850 1gb

    Is the NVidia 580GTX overkill if just for DSLR files e.g. 20 to 30 mb


    We have good experience running the 460GTX (1GB). The AMD 6870 1GB is also verified to work. The 6850 should work fine as well (we require more than 480 stream processors for AMD cards in 6.0.1).

    -Lionel
    0
  • Lionel12
    BTW.

    The GPU "processing power needs" is mostly dependent on the "output" size of your display. If you have a 1200x1024 screen you requires much less from the GPU than if you have a 2560x1600 display - independent of the images shown (almost).

    Rule of thumb: Get the newest generation GPU with as many cores as possible you as can afford (or wait until they drop in price).

    -Lionel
    0
  • Marti Zupping
    [quote="Lionel12" wrote:
    The AMD 6870 1GB is also verified to work.
    -Lionel

    i7 950 & AMD HD 6870 1GB and OpenCL is grayed ☹️ Any ideas? I try uninstall and install, but not succsess! WIN 7 ult. 64 bit
    0
  • Jim MSP
    [quote="Marti" wrote:
    [quote="Lionel12" wrote:
    The AMD 6870 1GB is also verified to work.
    -Lionel

    i7 950 & AMD HD 6870 1GB and OpenCL is grayed ☹️ Any ideas? I try uninstall and install, but not succsess! WIN 7 ult. 64 bit


    I'm using a i7 920, Win 7 64 Pro . While not the same card, I didn't get my ATI 5770 to turn on until I installed the absolute latest CL driver, and I installed it separately from all the other stuff in the package that ATI puts together (I wasn't sure it loaded the 1st time).
    0
  • Marti Zupping
    [quote="Jim MSP" wrote:
    [quote="Marti" wrote:
    [quote="Lionel12" wrote:
    The AMD 6870 1GB is also verified to work.
    -Lionel

    i7 950 & AMD HD 6870 1GB and OpenCL is grayed ☹️ Any ideas? I try uninstall and install, but not succsess! WIN 7 ult. 64 bit


    I'm using a i7 920, Win 7 64 Pro . While not the same card, I didn't get my ATI 5770 to turn on until I installed the absolute latest CL driver, and I installed it separately from all the other stuff in the package that ATI puts together (I wasn't sure it loaded the 1st time).

    😄 well done, works now!
    0
  • Jim MSP
    [quote="Marti" wrote:

    😄 well done, works now!


    Great.
    Another reason to love Windows; as I don't know why it wouldn't load as a group. Though I have to say, I have seen this effect before with other software updates.
    0
  • Permanently deleted user
    [quote="Lionel12" wrote:
    BTW.

    The GPU "processing power needs" is mostly dependent on the "output" size of your display. If you have a 1200x1024 screen you requires much less from the GPU than if you have a 2560x1600 display - independent of the images shown (almost).

    Rule of thumb: Get the newest generation GPU with as many cores as possible you as can afford (or wait until they drop in price).

    -Lionel


    Lionel,

    Thank you again for the explanation of the display size. It makes perfect sense.

    My system consists of two displays, a 30" at 2560x1600 and a 20" at 1200x1600 (rotated 90 degrees). I guess the video card has to work really hard to drive that many pixels.

    It also explains the previous video card scored really low. Putting the same video card on a smaller display should boost the score.
    0
  • Karl Johansson
    Checkout:

    http://www.anandtech.com/show/2977/nvid ... he-wait-/6

    Seems like Nvidias cars is beter compared to AMD.

    I just got the GTX 460 and returned HD 5450. Even though GTX460 is not in the list ppl say it still works and according to benchmarks the gtx 460 seems alot faster than the 5770 that is in the same price range.
    0
  • Permanently deleted user
    [quote="Daniel143" wrote:
    Checkout:

    http://www.anandtech.com/show/2977/nvid ... he-wait-/6

    Seems like Nvidias cars is beter compared to AMD.

    I just got the GTX 460 and returned HD 5450. Even though GTX460 is not in the list ppl say it still works and according to benchmarks the gtx 460 seems alot faster than the 5770 that is in the same price range.


    Thank you for the link. The review did not mention GTX460 at all. It is good to know that the GTX460 is an option.

    The article primarily reviewed GTX480 and showed GTX70 numbers. At $250, GTX470 is priced between the 5850 and 5870.

    GTX460 with 1GB RAM is priced at $160 with the mail-in rebate. It is 33% higher than a 5770 with 1GB according to newegg.

    How much memory does your GTX460 card have? Phase One only lists NVidia 4xx 1.5GB as supported.
    0
  • Lionel12
    I made some more tests regarding cards, and we will provide a "positive" list through Support soon.

    The memory requirements for NVidia cards is 512MB, and for AMD cards 1GB (it turns out the current AMD OpenCL driver - 10.12 - still does not let us utilized more than half the physical memory).

    Basically all "fermi" based NVidia cards are supported like these:

    GeForce GTX 580
    GeForce GTX 570
    GeForce GTX 480
    GeForce GTX 470
    GeForce GTX 465
    GeForce GTX 460
    GeForce GTS 450
    GeForce GT 430

    (as well as many Quadro cards as well)

    -Lionel
    0
  • Karl Johansson
    Thank you Lionel.

    Interesting enough i couldnt enable opencl on my card yesterday. Installed the latest drivers 260.99.

    This is driving me crazy!
    0
  • Dave R
    Just installed a Sapphire ATI Redeon 5770 1gig card on my Win 7 64bit machine. I installed with the very latest drivers downloaded from web, I did not use the CD that came with card at all. previously with my old low spec NVidia card the OpenCL option was greyed out. Started Capture One 6 and now openCL is selected as auto, I had no need to re-install Capture One 6. The "advertised" flickering and flashing with Radeon cards behavior as the programme opened occured.
    0
  • Karl Johansson
    [quote="Daniel143" wrote:
    Thank you Lionel.

    Interesting enough i couldnt enable opencl on my card yesterday. Installed the latest drivers 260.99.

    This is driving me crazy!


    Got it to work now. Ran the script on the 1720 support page after a clean c1 install.
    0
  • Raymond4
    I have v6.0.1pro on trial (I have ver 5pro). I have removed all my video drivers and catalyst control centre. Replaced a radeon 4650 card with a sapphire HD5770 1Gb with ver 10.12 control centre and (I hope the latest drivers), set "UseopenGL"= 1.
    The preferences option is grey and 'never'

    Uninstalled ver 6.0.1 then reinstalled it use open GL=1 still but it still won't work. Nothing fancy monitor wise single 1900 x 1200 Eizo CE240W. "UseopenGL" is still set to 1 ok but the preferences option is still grey and 'never'. Can't see why open GL does not work?

    Windows 7 64bit professional 6Gb ram. i7 920 @ 3.75GHz
    0
  • Karl Johansson
    [quote="Raymond4" wrote:
    I have v6.0.1pro on trial (I have ver 5pro). I have removed all my video drivers and catalyst control centre. Replaced a radeon 4650 card with a sapphire HD5770 1Gb with ver 10.12 control centre and (I hope the latest drivers), set "UseopenGL"= 1.
    The preferences option is grey and 'never'

    Uninstalled ver 6.0.1 then reinstalled it use open GL=1 still but it still won't work. Nothing fancy monitor wise single 1900 x 1200 Eizo CE240W. "UseopenGL" is still set to 1 ok but the preferences option is still grey and 'never'. Can't see why open GL does not work?

    Windows 7 64bit professional 6Gb ram. i7 920 @ 3.75GHz


    Hi! Its open CL not GL maybe u confused it in the registry?

    Try running the script on the support page 1720 and do a clean install of c1. Worked for me.

    Aslo use the AMD Catalystâ„¢ Accelerated Parallel Processing (APP) Technology Edition drivers.
    0
  • Raymond4
    Hi. open GL was typo, registry setting for useopencl is (was) correct. However-

    I had used Ati catalyst 10.12 ver2 preview set drivers. Replaced these with the APP technology drivers and opencl working.

    BUT I now have some issues. No real apparent benefit with opencl for me (only processed one image!) but when using adjustment sliders in ALL of the exposure set, not just clarity, gave me a flickering edge at the top of the display. Setting opencl to "never" did not cure this. Changing the registry entry for useopencl to "0" did not cure it even after reboot. Not only that but it now also affects ver. 5.2.1pro. Removing the registry key "phase one" and uninstalling ver 6.0.1 still left ver 5 with the flicker problem that of course it never had before.

    Took system restore right back to my graphics card change to cure ver 5.

    I am sticking with the latest Ati 10.12 catalyst preview set. When/if Ipurchase ver. 6 I will not be using using opencl unless the bugs are sorted out, but I like the keystone correction. At least if I feel like some retail therapy I could blow my savings on a second Eizo which the 5770 will let me do. For interest of others my vapor-x hd5770 is inaudible against my (quiet) system fans.
    0
  • Paul1921
    Hoping to get some input here as I am looking to build a new system, and I might as well get a card to work with the Open CL spec. After looking at the prices of many of the cards C1 supports, it is pretty disheartening as I was hoping to get a card in the under $200 price point.

    The guy I buy my computer parts through suggests that I stick with Nvidia. In the 12 years I have known him, he has yet to steer me wrong. My monitor's resolution is 1680x1050, what kind of performance could I expect if I went with a GTX 430, or 460? How much better is the performance with 1 gig of memory over a card with 512 MB?

    Just trying to be wise where I spend the money.
    0
  • Lionel12
    Currently you get the best performance using "fermi" based cards from NVidia.

    430 is the smallest, but if you get 460 or 470 you get much better performance. Currently we "only" use 512MB for NVidia cards. 1GB does not make it faster. Also note, the GPU is not yet used when processing to file - but this will change...

    -Lionel
    0
  • Paul1921
    Thank you Lionel for your input. That is what I'll do.
    0
  • Raymond4
    I have some further comments about ati cards re. my screen issues with the HD5770. It seems the catalyst overdrive settings caused the screen disturbances I had, disabling overdrive and defaulting the settings cured them. I was a bit concerned by this instability however and returned the card. I changed to a 5670 passively cooled card. However this too is affected by having overdrive invoked - producing blocks of black in the viewer image when adjusting exposure etc. Like the 5770 screen hiccups this was removed by turning off overdrive. The bad news and the reason for my extra comments is that I cannot now get opengl working with this replacement 1gig card, even though the phase one indication was that 5xxx 1GB should work. Latest drivers 10.12 installed as either the technology pack or 10.12 preview pack with the ogl drivers added will not remove 'never' Looks like I will not be using opengl if i upgrade to v6. An upgrade to my power supply and a 58xx or nvidia may be done later when we find out from phase one just what does work, but I do not want a noisy computer as a result.

    I had run out of my trial of v6pro and uninstalled it. My ver 5pro update prompted a download of 6.0.1 so I did and had another 30 days trial - go figure!
    0
  • Dave R
    [quote="Raymond4" wrote:
    I have some further comments about ati cards re. my screen issues with the HD5770. It seems the catalyst overdrive settings caused the screen disturbances I had, disabling overdrive and defaulting the settings cured them. I was a bit concerned by this instability however and returned the card. I changed to a 5670 passively cooled card. However this too is affected by having overdrive invoked - producing blocks of black in the viewer image when adjusting exposure etc. Like the 5770 screen hiccups this was removed by turning off overdrive. The bad news and the reason for my extra comments is that I cannot now get opengl working with this replacement 1gig card, even though the phase one indication was that 5xxx 1GB should work. Latest drivers 10.12 installed as either the technology pack or 10.12 preview pack with the ogl drivers added will not remove 'never' Looks like I will not be using opengl if i upgrade to v6. An upgrade to my power supply and a 58xx or nvidia may be done later when we find out from phase one just what does work, but I do not want a noisy computer as a result.

    I had run out of my trial of v6pro and uninstalled it. My ver 5pro update prompted a download of 6.0.1 so I did and had another 30 days trial - go figure!

    Not a lot of comfort to you now but my HD5770 seems to be behaving itself quite well now. (win 7 64 bit system). There are still some odities but nothing serious. I have overdrive on but I suspect as I don't flog my system hard it is not a problem, at the moment it's showing my fan speed as minimum and temp as 32deg C
    0
  • duartix
    [quote="Lionel12" wrote:
    Currently you get the best performance using "fermi" based cards from NVidia.
    430 is the smallest, but if you get 460 or 470 you get much better performance. Currently we "only" use 512MB for NVidia cards. 1GB does not make it faster. Also note, the GPU is not yet used when processing to file - but this will change...
    -Lionel

    I was about to ask a stupid question but I'm glad I read your post to it's fullest. I was expecting a significant improvement but C1v6 only beats C1v5 by 1:00 against 1:08 on a batch of 20 files. Anyway that's great to ear that you are working on using the GPU for batch too.
    BTW if I have the option of Use Open CL on Auto that means Open CL is being used right? If so, I'm glad to report a GT 430 fermi is indeed enough to activate OpenCL.
    Thanks.
    0

Post is closed for comments.