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Capture doesn't see my camera Canon EOS

Svetlana Soina

September 05, 2020 20:50

Can't connect Canon EOS 5D Mark IV camera. Please tell me what to do? I connect via Tether Tools cable.

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2 comments

SFA

September 05, 2020 22:23
Does your Mac see the camera as a storage device?
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Permanently deleted user

September 06, 2020 10:49
https://support.captureone.com/hc/en-us/community/posts/360013040557/comments/360003125077

For earlier macOS than Catalina:

https://support.captureone.com/hc/en-us/articles/360002381557-Tethering-problems-the-camera-does-not-connect-frequently-disconnects-or-will-not-transfer-images
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