server problem

Pantelis Mathioudakis

• October 22, 2020 12:14

I am having the same problem. When I request an update a messagebox appears stating: "Server Connection Error. An error occurred while trying to get product information. A connection to the server could not be established." ....

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  Markus Iofcea

  • October 22, 2020 12:47

  Same issue here. I noticed the issue yesterday. 

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  Prasad Palaniyandi

  • October 25, 2020 19:38
  • Edited

  Procedure explained in the below link may fix...

  https://support.captureone.com/hc/en-us/articles/360014239757--Could-not-create-SSL-TLS-secure-channel-activation-error-on-Windows-7

   

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