Just went from C1 Express to C1 fuji with 8 packs, where do I put new license information
Forgive me please I am a newbee.
I Just went from C1 Express to C1 fuji with 8 packs LICENSE (not subscription), where do I put new license information? When I start up C1 I am still in Express. Could someone please point me to a link or tell me what I am no understanding?
I do know how to get to UPGRADE LICENSES or MANAGE LICENSES in my online account and I entered the code they sent me under OFF LINE and UPGRADE but could not figure it out.
You guys have been great helping me. Thank you in advance for pointing me in the right direction.
Stay well... JT
-
I forgot to add above... I uninstalled C1 Express and then reinstalled and expected a screen to come up form me to enter the code, but no screen came up for me to enter the Key I was sent.
JT
0 -
Jim,
You need to de-activate your Express activation in your Account (or through the Help menu if you still have C1 installed).
Then restart C1 and you should be prompted for an activation code. Use the new C1 Fuji code and all should be well.
The Installed program is the same for all activation types. The activation code controls which feature sets become active.
This article may help with the de-activation part.
The Capture One web site Search facility should also get you to a number of related articles if you need more.
I hope this helps.
0 -
Found it on YouTube. Searched for: capture one fujifilm license key problems. https://www.youtube.com/watch?v=o9Rx0JCg4c0
at time [1:09] he shows how to deactivate express, so when you restart C1 you can enter your new Key: XXXX-XXXX-XXXX-XXXX.
Newbee is learning. 8-) Solved it myself. Hope this helps some else.
0
Post is closed for comments.
Comments
3 comments