Capture One 21 lags

Comments

17 comments

  • Rolf Walter

    I Can confirm these issues. And it is getting worse if you are using a second monitor.

    I wrote a report (submit request) about these issues and wait for a comment.

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  • jj kk

    Yes, this is exactly what happens (with exposure, brightness and whatever). When trying the same process and same photo in version 20, all goes smoothly.  So not only there is no reasonable new feature here, but it also works worse in general. Really well spent money :(

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  • andre hilkens

    I experience exactly the same. I see the small beachball evey time I touch a slider. Perpective corrections was even more worse and impossible to work with.

    For the moment I gave up since I need to get work done so instead I restored the disc image to go back to CO20 which works fine and fast on my system (Mac pro trashcan 2013). 

    I guess they are aware that many people complain about speed but nevertheless I also opened a ticket so they have an "official" feedback. Will not make much of a difference I'm afraid.

    With all software versions they published the first itteration was bad. Mainly slow and sluggish. This was the same for CO11-C012 and C20. After few updates they figured it out and system got more faster and stable. This is however not the way it should be in my view. But I guess the sales numbers need to be as good as possible.

    I rather see a 2 year upgrade where they have more time for good features but more important good relaiblity and speed.

    The 140 euro I spend will be booked as loss in my accounting system.

    Maybe they should purchase the company who makes photomechanics? and combine that with capture one pro.

    If capture one cannot get their act together I possibly go away and move to a combination of Photomechanics with some other editng sowftare (like Affinity photo which I already use) This way I have best of both worlds.

    Let's wait and see what they say about my opened ticket.

     

     

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  • Stan

    Just to give an update. I installed the new version 14.0.1, before it was 14.0.0.275, there ist still the same lag on my machine (running Catalina).

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  • Rolf Walter

    Update to slow system or laggy response.

     

    When I select proof profile 'No profile' or 'Adobe RGB'  all issues are gone.

    Looks like people who like to print have these issues.

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  • Stan

    Thanks for the idea. I tried it, selected No profile, that alone got a bit better, and then it seemed another bit faster to me when I deselcted all process recipes. But still, there is some lag compared to 20. Capture One 20 works great both with my custom ICC profile selected and with "No proofing". I got an answer from the CO customer support. They suggested using a new Catalog, but that also did not help. 

    Update: at first I thought there was no change, but that in fact made the speed a bit better. I mean the same menu, I have a custom ICC proofing profile for my printer.

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  • Rolf Walter

    I think there is a misunderstanding.

    I changed the proof profile: View -> 'Proof Profile' -> Adobe RGB (or No profile).

    But maybe you have additional issues. I had opened ticket on Saturday and wait for an answer.

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  • Edison Wrzosek

    I have a 2018 MBP 13" with the quad-core i7 and 16GB RAM (top spec), running macOS Big Sur 11.1, and since upgrading to CO21, there has been a MARKED reduction in performance, ESPECIALLY when I connect my LG Thunderbolt Display to it and drag CO21 to that screen.

    OMG, the lag in that scenario is ABYSMAL, and that was NOT the case with CO20.

    Come on Phase One, get your act together, this is not acceptable for a premium, professional-grade DAM. I switched over from Adobe Lightroom to escape crap like this, not get it handed to me even worse!

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  • CSP

    "Maybe they should purchase the company who makes photomechanics? and combine that with capture one pro"

    only if you want to become photomechnic destroyed as iview and shitty as c1. 

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  • Edison Wrzosek

    Hello??? Is there ANYONE even WORKING for PhaseOne in the C1 division anymore other than your useless marketing guy???

    The performance issues are literally SO BAD that the process of culling images (without even editing) is taking 5-10x longer than with C1P 20!!!

    I cannot BELIEVE you had the balls to increase your prices for what amounts to BETA software!

    GET THIS FIXED, or I'm going back to Adobe, turns out they at least communicate and do release bug fixes from time to time!!!

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  • CSP

    c1 got totally overhyped in the last years as a software and as a company so maybe this is a reason why so many now feel disappointed but all of the shortcomings are in fact not really new.  bugs had been ignored for years, the price was raised massively before, the software was never as stable as adobe. the former owner made a huge profit but obvious saw no need to hire more developers and the new owner seems to thinks marketing and overpriced presets are the way to go….   2021 will bring without a doubt a boost for dxo, adobe and others.....

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  • Edison Wrzosek

    @CSP,

    To be fair, C1P was actually a VERY good piece of software up until v21 (14); I switched when it was still version 12, and that version, along with 13, whilst they obviously had issues (every piece of software does), none of them were the show stopping performance lag of version 14.

    Unti now, I was very happy with my switch to C1P from LR, but I'm seriously questioning that change, and considering moving BACK to LR unless PhaseOne get their act together and fix the performance problems of version 14.

    Hopefully, when they do fix it, I WILL NOT be upgrading to their newer versions until MUCH later in the release cycle. I've learned my lesson this time jumping on board at a .0 version release!

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  • CSP

    c1 is still not a bad software but it is handicapped by the unsolved issues and bugs. but I also see on an more subtile level that they added more and more unasked improvements with basic tools. luma NR adds sharpening, the HDR tool now adds a lot of local contrast enhancement, exposure changes saturation like no other converter......  without a doubt this can benefit some images but for me were almost all images get retouched this has become an real issue. 

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  • andre hilkens

    When the 21 version was released I installed the update where it replaced the 20 version.(with big Sur)
    When I then started CO21 the first time it was extremely slow. Mac Pro (Trashcan 2013) with Big Sur.

    Next what I did is COMPLETELY erased my MAC and installed Big Sur from scratch and then all the remaining software that I use. After I had done that CO21 felt smoother and snappier than CO20.

    I'm not a programmer but I believe that over time lots of "dirty" files fly around on your computer that slow things down conciderably. It took few hours to get everything installed again but for me it was worth it.

    There are still some anoying bugs in this software (like any software) but I'm happy now. Will I upgrade without knowing what I purchased (Not if they will NOT tell us what they will come with) I might just skip a year or 2.

    In the end it is all about the image that you took and not about the sowftare that you used. :-)

    Hope it helps.

     

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  • CSP

    doing a clean install from time to time is for sure a good idea, i also can recommend cocktail as a maintain software, I use it to clear caches or to find corrupt pref files. 

    regarding bugs, I finished a very large retouching job yesterday working most of the time in affinity photo, did I run into bugs ?  yes ! I found one, was it reported before no.  how do I know ?  because I can search their forum for officially confirmed  bugs and problems something c1 does not allow for obvious reasons. the support also picked it up, this kind of opens is great because at the end user and supplier are a team something I don't see here. 

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  • Stan

    Reinstalling the system to update one piece of software... not gonna do that! I really hope Capture One can fix this in the upcoming updates.

    I wouln't give all the fault to Capture One though. Apple changes stuff in their XCode environment all the time and now with the transition to M1 and  Big Sur there must be a lot for the programmers to figure out. 

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  • Stan

    Update: I just tried the new version, 14.0.2, It seems to me that it's now almost as fast as CO20. It was painfully slow with previous edits, but when I reimported the images and applied exactly the same settings (via custom style) it seems much better than 14.0.1.

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