Purchased Full Sub

FirstName LastName

• November 25, 2020 22:37

I just purchased full version for fuji and downloaded it.  Previously on my computer I had trial version and I when I installed full version it did not prompt for license.  Still showing how many trial days left from original install.  ???

 

Erich

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  SFA

  • November 26, 2020 00:10

  Erich,

  You did not need to download and install again (unless you had quite an old trial installation).

  The installation is the same as the full system.

  The Activation code controls the features available.

  All you need to do is de-activate whatever licence is currently active and then, when Capture One is restarted, re-activate using the new activation key obtained as part of the purchase.

   

  I hope this helps you.

  There are some articles in the Support system that provide guidance about the process.

   

  For example:

   

  https://support.captureone.com/hc/en-us/articles/360003992017-How-to-deactivate-your-Capture-One-trial- 

   

  and

   

  https://support.captureone.com/hc/en-us/articles/360014172697-How-to-get-started-with-your-Capture-One-21-pre-order-upgrade 

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