Skip to main content

⚠️ Please note that this topic or post has been archived. The information contained here may no longer be accurate or up-to-date. ⚠️

Cancel Subscription

FirstName LastName

I can't do anything on the program. I want to cancel my subscription before my trial is over. I should be able to cancel at any time of my choosing. If I get charged for this next month I will be filing a law suit.

-3

Comments

2 comments

Date Votes
  • SFA

    https://support.captureone.com/hc/en-us/articles/360007791797-All-about-Capture-One-licenses

     

    There is a section here about cancelling a subscription.

    In any event this is a User to User forum so you need to contact Fastspring or Capture One for further information:

     

    Submit a request

    0
  • gb
    • Edited

    What do you mean by "before my trial is over".

    I didn't think there was any trial subscription period.

    If you mean the trial download version, that's "stand alone" not subscription. ??

    Anyway if you have a subscription and want to cancel you should start by going to your online account and cancel "automatic renewal" if possible.

    0

Post is closed for comments.