Processing clock/timer is always running - why?
Since the most recent update nothing but glitchy problems. Freezing, large file movement problems, cannot drag files, space bar drag files preference gone, and the processing spinner thingy will not stop spinning - I'm not currently doing anything...what is it doing exactly in the background? Yes I have restarted, numerous times.
When do we get an update to the update? Bug fixes please!
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There is a slightly similar thread here: Capture One 21 14.1.0 Spinning processing wheel won't stop
Would you perhaps have two screens ?
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I don't have any freezing or drag file problems, but I do with the process spinner which on occasion just keeps spinning and won't allow me to quit. All I had been doing was reviewing some pics. No editing going on... but the spinner seems to be spinning nearly all the time.
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Same problems here. C1 has become almost unworkable slow. Spinning wheel al the time, a fan that is working over hours, almost impossible to do any perspective corrections. Using the radial tool is a drag, likewise the radial tool. I have disabled the OpenCL engine, but that doesn't help.
Previous version of C1 was nice and fast, this one is a drag. I was considering downgrading, but then I loose all my edits from the last 2,5 weeks.
Very disturbing. Even considering going back to Lightroom, although I know that is not an option.
Please fix these bugs!!!
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Yes running two screens.
Full on crashed today - what is going on...?
Anyone home at HQ? Could use some help/answers.
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Claude CAUWE: Yes. two screens
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It doesn’t happen “systematically”.
But it looks like at a certain point, C1P with two screens hogs the CPU - or the GPU, as the refresh of the screens is painfully slow.
Couldn’t identify yet a specific pattern - or remaining process.
But it definitely looks lie it is only linked to 2 screen configs. Has someone already filed a bug report ?
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Yes filed - but did not state two screen possible issue/ possible cause for not entirely sure that is the ONLY issue to the problem at hand.
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got this as a reply - which cannot be good. in relation to this newest update.
"As we are currently experiencing a high volume of incoming requests it may take a while before you get a response.
We appreciate your patience and assure you that we are doing our best to reply as soon as possible."0 -
Never mind - that’s the usual message.
Whenever.
They are just slow or understaffed for the Support Dept.Be prepared for next message : “Please collect the following files ...”
And after that: “We are unable to reproduce - ticket closed”.
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Yes, two screens, but the same problems with only one...
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OK. Well that is conclusive ;)
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Name it “experience”.
But I would love to be wrong :-)
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Still another “victim”; iMac 27'' - 4 GHz Intel Core i7 - AMD Radeon R9 M395 2 GB - Mojave. No significant decrease in processing speed, though. Just a bit disconcerting…
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