Capture One keeps asking me to activate my software?

Chris McConville

• April 21, 2021 07:16

Hi there,

I've recently upgraded to C1 20 and its great. There trouble is, every time I shutdown my mac when I open C1 I have to re-activate my software? 

This is particularly frustrating, when I'm on a shoot with the client and C1 won't open without inputting my license code etc.

Any ideas how I can fix this?

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  Ian Wilson

  Moderator

  • April 21, 2021 07:27

  

  Try the two solutions in this article.

  https://support.captureone.com/hc/en-us/articles/360002414758-Why-does-Capture-One-ask-for-activation-every-single-time-I-launch-the-software-macOS-only- 

  Ian

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