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Capture One doesn't recognize IQ1 50 on Windows more than 1809

Permanently deleted user

Using the lasts Windows versions Capture One doesn't recognize the digital back IQ1 50MPX, if I use Windows 1809 or older than this one the software recognize without problem.

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5 comments

Date Votes
  • SFA

    You may want to make a post on the Phase One forum to obtain the most useful responses to your observation.

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  • Permanently deleted user

    All windows versions recognize the digital back without any issues, that's why I think the problem is in Capture One.

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  • Permanently deleted user

    I found this:

    https://support.captureone.com/hc/en-us/articles/360014168598-Capture-One-21-14-0-0-release-notes#h_d370b96c-6766-4265-bb27-13b59cf9630a

    "FireWire tethering is not supported for Windows 10 build 1903 and newer"

    So it's a known issue, i would like to know if you are going to fix this bug or not, for know how to manage the problem in the future.

    Thank you

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  • SFA

    You probably need to ask the Support Team directly by creating a Support Case.

    This is primarily a User to User forum.

    I still think you would be better served to ask the Phase One cameras team about possible solutions to the problem of Microsoft dropping support for Firewire.

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  • Permanently deleted user

    OK, thank you so much

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