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Miss Agnes

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9 comments

  • Permanently deleted user

    Hi i need to cancel my subscription today what I need to do?

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  • Ian Wilson
    Moderator
    Top Commenter

    This is just a user-to-user forum. You need to contact Capture One itself - you could use the Submit a request link at the top right of this page.

    Ian

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  • Permanently deleted user

    Ian if I deactivated mean them not charge me again?

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  • Permanently deleted user

    Switching between different Capture One product variants (i.e. from Capture One for Fujifilm to
    Capture One for Nikon)
    Freeing up activation seats to activate Capture One on another workstation
    When your computer/laptop/workstation is not active or out of reach for any reason and you need
    to free up the activation seat (see Deactivation of Capture One using the website)
    When reinstalling Capture One

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  • Permanently deleted user

    That means I not contact with captureone

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  • Permanently deleted user

    Online Activation
    Manual Activation

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  • BeO
    Top Commenter

    Do you want to work with the software Capture One or not?

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  • Ian Wilson
    Moderator
    Top Commenter

    I'm not sure what you are asking. I thought you said you wanted to cancel? But if you deactivate from one computer, you can activate on another one instead.

    Ian

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  • BeO
    Top Commenter

    In case you do NOT want to work with C1 and want save money in the future, here is the information how to do that:

    https://support.captureone.com/hc/en-us/articles/360007791797-All-about-Capture-One-licenses#h_52c763bb-6134-40e1-9f4a-87113514aeca

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