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Sony A1 - demosaicing bug

Markus Zuber

Hi - C1 22/15.2 is out now – and there is still no fix for the demosaicing bug with Sony A1 files. Looks like this camera is not so important...?!

Pls fix this problem asap - I have reported it many times and nothing happens!

Thanks, Markus

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Comments

7 comments

Date Votes
  • OddS.

    > Markus Zuber:  I have reported it many times and nothing happens

    If "reported" means you have posted in the forum like you do here, you are just telling me and other fellow users about you bug observation. You need to report it to Capture One. Use the link "Submit a request" at the upper right on this page to do so.

    If you already did and never got any feedback, you should try again. As far as I can tell, "A1" does not occur in the most recent (today's) release note. I would expect listed under "Known issues" if you successfully reported it and had it acknowledged.

    https://support.captureone.com/hc/en-us/articles/4732266654877-Capture-One-22-15-2-0-release-notes

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  • Markus Zuber

    Thanks for your comment - I have reported in my feedbacks in the beta phase, so the information is there. This is just a reminder for keeping it warm ;)

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  • OddS.

    > Markus Zuber: just a reminder for keeping it warm

    It may, at best, serve as a heads up to other A1 users. Your "Pls fix this problem asap" here is barking up the wrong tree. Why not submit a request to keep it warm over at Capture One where there still may be a slim chance of action?

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  • Markus Zuber

    Thanks - you may be right - but if you/we bark loud enough, it may be heard on other trees as well ;)

    Will try with another support case request. 

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  • OddS.

    > Markus Zuber: if you/we bark loud enough, it may be heard on other trees as well

    Could be, as in the other forum topics around here, but they would still be the wrong trees. There is only one way to bark up the right tree, so get on with it.

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  • Permanently deleted user
    • Edited
    Top Commenter

    Thanks - you may be right 

    No "may be" about it. 

    As is pointed out several times EVERY day, this is a user forum. You're not talking to Capture One here.

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  • OddS.

    > Keith R: ...You're not talking to Capture One here

    The sheer number of users who mistakenly think Capture One has a support forum, indicates that Capture One should do a better job at informing their customers. I still remember how surprised I was when I learned the sad fact years ago, and some things have grown from bad to worse.

     

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