speed edit wacom pen bug

Damian Canteros

• June 19, 2022 19:01

Since update to 15.3. speed edit is no longer working properly with the pen (Intuos Pro M) on Windows 10. Once i start to move the pen to adjust the value the value will go up to max/min value even if i stop moving the pen. Once the value starts changing it will no stop as long as the pen is touching the tablet even if it is not being moved.

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  Just a photog

  • June 20, 2022 16:12

  According to my experience not only the speed edits are broken, it is also not possible to use touch input with a convertible notebook.

  Panning around in the viewer is not working, dragging the sliders is also not working properly: one has to move the pen a certain amount without the slider following. After a while the slider jumps to the new position.

  Did you already opened a support request, so there is any chance for a fix?
  (As this is just a user forum as far as I know)

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  Damian Canteros

  • June 20, 2022 21:40
  • Edited

  Thanks for the advice. I don't open a support request but i will.

  Edit: Request sent.

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  Just a photog

  • June 20, 2022 18:41

  @Martin: In general you are right, Windows and Wacom driver are sometimes working against each other. :-) But in my case, the wohle touch input isn't working as it did in the last version, i.e. the speed edits aren't working, I can't pan around in the viewer, the slider have some kind of "deadband" etc. The problem here is, that I use a notebook with build in touch input and with a "special" stylus. Although the manufacturer of the stylus is Wacom, there are no drivers available, neither from Wacom nor from the notebook manufacturer. So the only settings I can modify are the windows settings.

  And as the last C1 version did work as intended, this version breaks the touch input.

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  Damian Canteros

  • June 20, 2022 21:36

  @Martin my tablet and windows ink are set properly since everything works fine with the previous version of CO.

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  Philip Lanum

  • June 25, 2022 22:24
  • Edited

  I am having issues with the Wacom tablet also.

  Now, I have to hit the E shortcut to erase instead of flipping the pen. (more clicks, more complex workflow)

  I have one of my pen buttons set to right click - it does not work at all. (Using a mouse right click and brush properties shows up just fine)

  This along with the - browser - press Enter Key to bring up open up the selected image, has me thinking that maybe I should find a new image editor. (CO user since verson 5)

  Windows 10 Pro - 21H2 build 19044.1766

  Wacom Intuos CTH-680 driver 6.3.46-1

  Everything worked before - CO is breaking their own systems (especially on Windows). All of the issues outlined above work with the pen in my drawing applications. The pen does not work as desired only in CO. I have opened a ticket, but I don't think I will hear anything back other that the Ukrainian office is "under staffed and over worked'. So let's just blame on it on the Russian's. 

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  Philip Lanum

  • June 30, 2022 21:58

  CO version 15.3.1 has resolved my issues with my Wacom tablet.

  I did hear back from CO with a specific message about Wacom tablet issues being resolved.

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