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speed edit wacom pen bug

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7 comments

  • Just a photog

    According to my experience not only the speed edits are broken, it is also not possible to use touch input with a convertible notebook.

    Panning around in the viewer is not working, dragging the sliders is also not working properly: one has to move the pen a certain amount without the slider following. After a while the slider jumps to the new position.

    Did you already opened a support request, so there is any chance for a fix?
    (As this is just a user forum as far as I know)

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  • Damian Canteros

    Thanks for the advice. I don't open a support request but i will.

    Edit: Request sent.

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  • Martin Tolley

    I have found issues with windows and wacom. I guess you have tried adjusting the sensitivity in C1 speed edit preferences? That helped a little. Also check out whether windows ink is turned on or off in the wacom driver. Windows (11) has an "independent" driver for a "windows pen" which I found can mess with wacom settings, I guess windows assumes there is only one type of pen (and it favours its own). I generally find ink OFF is the setting which works, but be aware that windows updates can change that setting as part of its driver autoupdate.

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  • Just a photog

    @Martin: In general you are right, Windows and Wacom driver are sometimes working against each other. :-) But in my case, the wohle touch input isn't working as it did in the last version, i.e. the speed edits aren't working, I can't pan around in the viewer, the slider have some kind of "deadband" etc. The problem here is, that I use a notebook with build in touch input and with a "special" stylus. Although the manufacturer of the stylus is Wacom, there are no drivers available, neither from Wacom nor from the notebook manufacturer. So the only settings I can modify are the windows settings.

    And as the last C1 version did work as intended, this version breaks the touch input.

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  • Damian Canteros

    @Martin my tablet and windows ink are set properly since everything works fine with the previous version of CO.

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  • Philip Lanum

    I am having issues with the Wacom tablet also.

    Now, I have to hit the E shortcut to erase instead of flipping the pen. (more clicks, more complex workflow)

    I have one of my pen buttons set to right click - it does not work at all. (Using a mouse right click and brush properties shows up just fine)

    This along with the - browser - press Enter Key to bring up open up the selected image, has me thinking that maybe I should find a new image editor. (CO user since verson 5)

    Windows 10 Pro - 21H2 build 19044.1766

    Wacom Intuos CTH-680 driver 6.3.46-1

    Everything worked before - CO is breaking their own systems (especially on Windows). All of the issues outlined above work with the pen in my drawing applications. The pen does not work as desired only in CO. I have opened a ticket, but I don't think I will hear anything back other that the Ukrainian office is "under staffed and over worked'. So let's just blame on it on the Russian's. 

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  • Philip Lanum

    CO version 15.3.1 has resolved my issues with my Wacom tablet.

    I did hear back from CO with a specific message about Wacom tablet issues being resolved.

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