Skip to main content

⚠️ Please note that this topic or post has been archived. The information contained here may no longer be accurate or up-to-date. ⚠️

Sony A7 IV RAW file Support (ARW)

Permanently deleted user

Dear C1 developers, did I understand it right that you have decided that all the C1 21.x owners should not be able to use Sony A7 IV without forcing us to upgrade to version 22? I bought 21 license few months before 22 release and you never gave me any decent offer to upgrade (20% discount for current 21 license owners is a joke) 

Do you guys have ANY decency and business sense? Us, the C1 users are a loyal minority in comparison with LR users and you still trying to milk us dry. Well done! 

I have been resisting switching to LR for years now, but you are making my choice very simple now. Great job!  

We are not dumb and we know that adding support for a newer A7IV is not a big task, this is a purely artificial obstacle that you decided to put on us. 

Thank you for wasting my money. 

With no regards and major disappointment from Finland! 

0

Comments

2 comments

Date Votes
  • Permanently deleted user
    • Edited
    Top Commenter

    https://support.captureone.com/hc/en-us/community/posts/5213656404125-Capture-one-pro-21-can-t-support-Sony-A7M4-

    https://support.captureone.com/hc/en-us/community/posts/5177921192861-A7-IV-files-not-visible-in-2021

    I have to ask: are you new? I mean - new to the planet?

    This is how things work, and have always worked, with every RAW converter. 

    There's just no end to the ignorant, entitled yammering on here, is there?

    We are not dumb

    The available evidence suggests otherwise - you're not even talking to Capture One here, you're just whining at other users.

    Thank you for wasting my money. 

    You did that all by yourself.

    0
  • Permanently deleted user
    • Edited

    Wow Keith, you would be a great edition to the C1 support team, given how they treat customers. 

    Cudos for such an informative reply and links to the same discussions. Just confirms that I am not the only one frustrated. 

    Concerning other RAW convertors - at least LR has only one option: subscription. and its always updated. 

    And since it seems like both of us are from another planet - its not normal to end support to a Software you sell in less than a year. And Phaseone dev should know better than screwing their customers this way. I don't buy software to upgrade it each year. Especially when the limitation is absolutely artificial and done on purpose. 

    And why I wrote here - because support team should read this forum as well and I wanted to warn other users. Thank you for providing more links to same discussions and all with your very helpful contribution in replies. 

    Cheers and keep on the great work in this forum! 

     

    0

Post is closed for comments.